ANDREWS TAXIS

This is the fourth time this app has either taken money from me or verified the account/card and never shown up. Every time a new excuse but same result. Huge from with a terrible app and not to mention the time they hold your funds before returning them. Disgusting.

The windows were down for the majority of the journey until we asked for the to be closed (they remained partially open - it wasn’t a warm night) Indian music was blaring for whole journey, we couldn’t speak to each other as we couldn’t be heard, driver said nothing to us throughout whole journey. But he was on time and did (begrudgingly) accept payment by card…

Best driving experience I have had 👍

It’s 0230 in the morning and my child has been taken into hospital. I’m trying to get there. I booked a car, 5 minutes later it gets cancelled without any reason given. I call the company, they just say “No, we can’t take you” and hang up the phone. Joke of a taxi firm.

What a wonderful asset to your company is this driver. He was chatty and friendly and so polite. It would be an honour to get him as my driver anytime. Gold star if you had one.

The app appears to OK, however the reassuring messages that “your taxi is booked” have not yet resulted in a taxi arriving to pick me up. I did get hooked up with a driver who was within 5 minutes of my location but he refused the job. After a 25 minute wait I cancelled the ‘booked’ ride.

No point having the app if it doesn’t send a code to allow you to create an account.

Tried to create an account, can’t get past the first stage, constant error messages. Go elsewhere instead.

I’m giving this 2 stars purely out of respect for the developer. Otherwise, I booked a cab in advance to make sure it’s coming as I’ve had an appointment. Ten minutes after it didn’t show, I’ve called the company on the phone and a nonchalant person told me it’s a few more minutes. I’ve cancelled after 25 minutes waiting in front of my house, appointment missed, and then they informed me that transferring the money back will take a few days (they pre-charge you a higher amount for security).

Can’t make a booking via the app having used for years. Now it’s asking for a login. Doesn’t accept my email & password. But won’t send a password reset through , doesn’t send through a mobile code to register fresh. So can’t access anything