APL FCU Mobile Banking

New app isn’t working for mobile deposit. It shows a “checking registration” message then never loads…..Old app worked better.

The old app used to work, then several months ago it constantly failed to load at all. Sometimes if you waited long enough it would load. Now the new app isn’t even updating from the App Store.

APLFCU recently re-wrote their online banking app. They addressed a lot of issues and improved security. The one big thing they missed is the iPad app. It is vertical aspect only. Seems like a big over-site for people that use a keyboard with their iPad. I took off two stars for that.

This app is awful. It always crashes. Sometimes doesn’t even let you log in for hours to days at a time. Extremely inconvenient. I need a bank to have reliable online banking options and this just simply isn’t it.

Unlike the previous version of the app, you can only access a single account, which is disappointing. It generally works, but isn’t nearly as slick as the Apps for the big banks.

App continually crashes and can’t find host

I have been with my APL credit Union for over twenty three years and it’s been a true asset to my success .

On 12/13/22, she deposited the check into the wrong account. She was confused about how much was being deposited & how much cash back I wanted. Then she asked me to sign a receipt even though I already signed the deposit slip for cash back.

App is great for viewing information about your account, but is confusing when it comes to paying bills. Just wanted to pay my card off and there is no simple way to do that it would seem. There is time to grow and change. So I hope to see this work better soon.

Took 6 attempts to get my check deposited. Kept crashing while taking the picture