Good product, terrible service
Updating my review: service is even worse than before. There is zero human interaction anymore. FOREIGNERS: DO NOT USE. There is no way to refund the initial 1000rmb deposit for foreigners, because the platform requires DL name and bank name to be the same, which is impossible for foreigners in China. Deposit is lost, and I’ve been trying to contact the company for over a year now. Absolutely criminal behavior!!!! These are the best cars available in the China car-share game. Leather seats, actual engines, usually kept pretty clean. Price is higher to compensate, but it’s worth it... Until the one time you might need assistance, with anything. Service members are unavailable via phone, app, or wechat. Also, the return locations are often full, and blocked from returning the car, but there’s no notification or sign of that in the app. You’ll just arrive, park, try to return the car, and then the app will block you, forcing you to drive to another location. Which may be Kms away. In the end, not worth it. Go with another service.
