Description
易维帮助台移动客户端为客服人员提供便利，随时随地处理工单，为客户提供服务。无论你身处何地，都能及时接收客户的服务请求，分派给你的工单，以及工单的最新回复。你不但可以用手机查询和回复工单，还可以与客户视频通话，了解现场状况，解决客户的问题。如果你正身处现场一线，你可以呼叫二线专家，请工作伙伴协助你一起处理问题，无论他们正在使用电脑还是手机。
如果你是一家服务商的客户，并且长期频繁地接受服务，我们建议你也安装易维帮助台移动客户端。借助它，你可以更方便地发起服务请求，查询处理进度，回复客服人员的回复，与客服人员视频通话。
如果你是一家服务商的客户，并且长期频繁地接受服务，我们建议你也安装易维帮助台移动客户端。借助它，你可以更方便地发起服务请求，查询处理进度，回复客服人员的回复，与客服人员视频通话。
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Keywords
易维帮助台 Competitors
| Name | Reviews | Recent release | |
|---|---|---|---|
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0
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1 year ago | |
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2 years ago | |
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1 year ago | |
云呐
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0
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2 years ago | |
FeelDesk
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0
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1 month ago | |
52工作助手
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0
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1 year ago | |
四方安全用电
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0
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7 months ago | |
农都城运维管理助手
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0
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2 months ago | |
FitService
基于ITIL的最佳实践运维管理工具
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0
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2 months ago | |
i兔Do
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0
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1 month ago |
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App Info
- Category
- Utilities
- Publisher
- Ewei Could & Service
- Languages
- Chinese
- Recent version
- 3.8.1 (2 years ago )
- Released on
- Mar 23, 2015 (9 years ago )
- Also available in
- China, United States, Mexico, Philippines, Peru, New Zealand, Norway, Netherlands, Nigeria, Malaysia, Poland, Lebanon, Kazakhstan, Kuwait, South Korea, Japan, Italy, Pakistan, India, Portugal, Romania, Russia, Saudi Arabia, Sweden, Singapore, Thailand, Turkey, Taiwan, Ukraine, Vietnam, South Africa, Dominican Republic, Argentina, Austria, Australia, Azerbaijan, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, Colombia, Czechia, Germany, Denmark, United Arab Emirates, Algeria, Ecuador, Egypt, Spain, Finland, France, United Kingdom, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel
- Last updated
- 3 weeks ago