企微宝助手

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Description

企微宝助手是一款企微多号通讯辅助管理工具,网页登录统一配置,可随时随地在手机端接待和处理客户咨询。
企微多号同时管理,成倍提升客户沟通效率。一键发送企业标准话术,保证客户服务专业度。自动化客流分发,极大程度提升客服应答效率、提高客户满意度。
【功能介绍】
企微宝助手同时支持企微宝客户端版和企微宝云端版两个产品线的在线聊天和客服分发功能,满足企业不同的客户服务沟通管理需求。主要功能说明如下:
1、 在线聊天
将多个主体下的多个企微号的客户消息整合到一个企微宝账号下管理和接待,查看不同企微号的对话列表,只要一键切换即可。
2、 客服分发
将多个企微号的消息整合后,按照设置好的分配规则、客服负载情况,自动分配给对应的客服。客服在接待过程中,可根据当前对话的处理情况,对其进行挂起、转接、结束等操作。另外,根据咨询量的不同以及客服上班状态的情况等,咨询的对话会进入排队、留言等列表。
3、话术库
在云端网页配置好企业常用应答话术内容,客服在手机端就能快捷调用,并一键发送,有效提升应答效率。
4、我的
可查看当前登录的企微宝账号下的有效席位数和在线席位数,查看当前软件版本号,设置是否接收新消息通知,分享日志文件,以及退出登录等。
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企微宝助手 FAQ

  • Is 企微宝助手 free?

    Yes, 企微宝助手 is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is 企微宝助手 legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

  • How much does 企微宝助手 cost?

    企微宝助手 is free.

  • What is 企微宝助手 revenue?

    To get estimated revenue of 企微宝助手 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

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