Question
I’m trying to get my Arculus to pull up Hbar but it’s not pulling it up. So I can’t transfer it to my wallet. Don’t you accept Hbar/ Hedera on your wallet?
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I’m trying to get my Arculus to pull up Hbar but it’s not pulling it up. So I can’t transfer it to my wallet. Don’t you accept Hbar/ Hedera on your wallet?
I accidentally sent my crypto to the wrong address and the Arculus team helped me recover my crypto super fast and easy. Thanks guys. Awesome service
Im skeptical about using this wallet, to many times my phone refuse to read my Arculus card: on New or older iPhones: it takes almost 20 minutes just for my phone to read the Arculus card, then after 100% restore it still won’t set up my account…phone case removed, phone restarts…pretty scary going into a bull market and I can’t access my crypto…think twice before buying…When I first got Arculus there was no issues at all….set up account and moved my investments to and from exchanges…now I can’t even access my account with Arculus…before u ask …it didn’t work on new phone either
Just bought Arculus wallet from the website. Tried to create a new wallet but once I held the card to my phone it said complete but never would go to the next step. The app seemed to freeze up and never gave me a seed phrase for a new wallet. Hopefully I’m not getting scammed!
I’ve recently bought the new 16 Mac Pro. Immediately I needed to log back into certain apps to include this one. After following all the instructions to restore my wallet on my new phone none of it has work. I feel like I’ve lost all my crypto! I’m in a full panic
Love my arculus but add SUI pls
Can’t access my bitcoin, as the app won’t scan the card! This has never happened before but it’s infuriating that I can’t access my bitcoin because the app is not functioning!
I don’t recommend. After downloading the app to my new phone I cannot connect my wallet to it. I still have my card and have tried to connect the card but it won’t recognize it. There is also no number to call for customer support so good luck.
When I try to send BTC the screen freezes. Let me know when this bug is fixed. Thanks.
Ok, where do I start. ☹️ I jumped on this card as soon as it came out. Big mistake, nevertheless I thought I’d try it out and see if things improve. 2 years later nothing. The only thing I can speak good on is the customer service and their quick response to my issue. I initially had issues with it connecting to my phone, which came out to be a batch of demos. Then they sent me another one no charge to me, and that one just was not loading and keeping the amount current. Then, they sent out another one for the last ditch effort and it was working fine. However, lately it’s been disconnecting from my phone causing me to have to constantly reconnecting it. I don’t use it for anything but to add coins. I guess if I don’t use it often it’ll just disconnect automatically which is the headache. I wish you guys fix this as I’ve recommended several friends, family and associates this card. 😢😩