Aurora AOne Classic

You are competing with systems like Philips Hue! Your app is years behind. I invested in your system without trialling your app. If I had, I never would have gone with Aurora. There is nothing wrong with the lights but the automation is a joke!

Not fit for purpose. Lots of bugs in the system and half the time it doesn’t work. App looks to have been created by a 12 year old in there bedroom!! Don’t waste your time.

This is without doubt the worst smart lighting app on the market. For a company as important as Aurora to get this so wrong is embarrassing. Terrible functionality, fiddly to set up and awful lag on control. Also the GU10 lamps keeping loosing their connection with the hub. I understand there is a new version of the app coming. To be honest it can’t come fast enough. Compared to Philips hue, this system is terrible. Don’t buy into this echo system until Aurora get this sorted. Come on Aurora why ruin the great reputation you have with this poor and functionally useless app/ hub that simply does not work.

I’m trailing AOne, and with just a single rotary dimmer, right next to the Hub, it more often than not just doesn’t respond to control from the app, and when it does it’s so laggy it’s embarrassing. Then there’s the really long wait for the app to connect to the hub every time you launch it. What’s that all about? I wanted to like this system, but if this is typical of how it works, it’s not fit for purpose.

Still no HomeKit or Siri Shortcut support. No Apple Watch support. Schedules still - still no option for dusk till dawn/sun rise/sunset change. My EN-DE6PRO down lights flicker with the smart dimmer mod. Auroras technical have acknowledged this. 12 months later, no fix. AOne Colour tuneable GU10 lamps, don’t sync correct Colour temperature despite multiple attempts. They revert back. Some come one 3500k, some randomly turn on cool white. Closer to 4/5000k. The hub is cumbersome and lacks feature sets of other hubs. The app - delay every time you open it. It’s Slow and the UI is terrible dreadful! The whole system, software & hardware is about to get removed and binned. Complete waste of money. Trash.

App needs work. Really needs dusk to dawn schedules like many other smart lamps apps. A review from over a year ago also asks for this?

Having just installed 12 GU10 colour changing lights in the lounge, 6 in a bedroom and another 8 standard warm in two bathrooms with associated controllers / switches replacing the existing halogens I’ve found this to be a mixed experience. 1. Pairing between hub / phone and lights takes some time. And the app gives no indication of progress. Although it says ‘may take up to three minutes’ I found the reality was a *lot* longer (almost 15 mins). This resulted in partial configuration and lots of having to turn switches on and off 6 times to reset the lights back into pairing mode to start the process once again. 2. Application does not give very useful / informative feedback on errors or the fact that it’s doing something - I suspect when first firing up the hub is also firmware updating the lights themselves? No Idea.... just takes a long time before they seem to appear in the app. 3. Written documentation / user guides seems a bit sparse. What does the flashing red exclamation mark on the hub mean? Why do I have to call the support phone line to talk to someone to find this out? What documentation is there is all very good for when things work correctly - just needs more development on other scenarios. 4. Lag between the switches and the lights... you have to be patient. When turning on / off / dimming the lights there is a small, but noticeable lag between pressing the button and the lights changing. Small children don’t seem to grasp this concept and then push the button again and again as it’s not come on when first pressed. Resulting in a mix of lighting effects as the controller and lights catch up with the 15 input commands just given.... Sigh. More an issue with my parenting capability than a flaw with the product I think... 5. Now some nitty gritty.... A. When setting up a switch controller - please sort out a better system.... pressing and holding for 7 seconds, then press and release, then press and hold for another 7 seconds then press every two seconds, etc.... there has got to be an easier way for the controller to work out which channel to be on surely? It works. First time for one room. 7 attempts for the second room. B. Dear god - why oh why is there no ability to copy settings to multiple lights? When setting a ‘scene’ in a room with 12 lights I have to the go to each one and try to use my fat finger to get the slider to about the same place.... resulting in close but not quite exactly the same colour, brightness or warmth setting

Nowhere near ready for the marketplace, slow to sync, deletes devices. Poor customer support. Great idea bad execution, feels cheap and rushed.

Very buggy platform, and super basic functionality compared to Philips Hue and other smartphone platforms. Hub loses connectivity a lot. App is pared back to absolute basics, leaving you only just able to to schedule lights on and off. Can’t create groups of bulbs for lights with multiple bulbs (eg a chandelier) - it has to be a room. Crazy! Naming bulbs is unnecessarily hard and counter intuitive. Status of bulbs doesn’t always correlate with that in the app status. Find myself doing frequent reboots and reinstalls - often the only answer support can give. Compared to my 30 bulb Hue setup, this has a long way to go. Don’t make the mistake I did and buy into Aurora’s system just yet. Wait a while.

I’m trialing a few light, bulbs and remotes before taking the plunge and installing in the house I’m currently being built. I REALLY want this to work, but at the moment the software isn’t quite there. Loading and syncing is slow. The way to choose colours is mint as good as hue. When you edit a scene it seems to forget its current settings- so if you just want to check your settings you loose them. Occasionally the remote is slow to change the lights. Alexa support does seem to work, no HomeKit support. AOne- please keep rolling out the updates!!!