babyark

The seat is great. The app is useless. It won’t update to show when my daughter is in the seat. It CONSTANTLY sends me alerts that she is in the seat when she isn’t. For example, I removed the car seat from a rental car after vacation two days ago, and after two days of it sitting in the garage I have gotten dozens of notifications that it isn’t installed correctly (true enough, it’s not installed at all right now) and that my child has been left in the seat and I should rush and get her (???). It even gave up mentioning my daughter’s name in notifications and now just says “It seems like your kid is still in the car. Please hurry back to your car to check if they are OK.” Heaven forbid I invite my mother to the app, she’ll have a heart attack.

love the seat. hate the app. inconsistent and unreliable software has me freaking out all the time for no reason. won’t log entire rides, tells me my seat is on forward facing when it’s clearly not, tells me no seat is detected when the green ring has already let me know it connected appropriately. to say it’s glitchy is an understatement. aside from all that, it’s very barebones. i expected way more at this price point. get with it, babyark. don’t build a state of the art seat and give us an app from 2012.