Bamboo Airways

The plane doesn’t take off till it fills to near capacity we waited extra 45 minutes!!!!

Since system upgrade in September, I’m unable to log in via the app. I’m still able to log in via website. I was told to delete then reinstall the app. Still not working. Then I’m told to change my password. I could not do that in neither the app nor website. Then I’m told not to use “&” in my password. You probably guessed by now: NOT WORKING! Unfortunate there is no ZERO star rating. Probably something to do with being First-tier member 😉

Downloaded the app as we are travelling with them soon but it’s terrible. It finds my husband in the family set up then tells me he isn’t recognised. We haven’t had a good experience with the airline as yet either. Cancelled or delayed flights has already started and we haven’t even left home.

For a “five-star orientated airline”, the app and website is anything but. Can’t even manage a simple change of flight request and make a payment.

Clunky and annoying

I’ve already chose VN airlines because of this terrible application

The app and the website needs to be upgraded

Ứng dụng hiện không thể thanh toán, không thể cập nhật thông tin cả số di động và số cố định, tuy nhiên vẫn có thể đặt được chỗ

Setting a currency in AUD but still comes up with Vietnam $ . And better to show total price before passenger information instead in the end.

Trying to book a trip from Melbourne to Da Nang is not straightforward on this app. You need to book each leg separately. Not sure why you would use the app instead of using the website.