Beautyrest Black

Find the user manual for how to pair the app to your base. If you rely on the app you will literally never get it connected. You need the user manual because it’s NOT intuitive and it’s NOT explained in the app. Another reviewer here explained the process to give you an idea. Once it’s paired it works well but EESH. That was rough.

I had to follow all of the directions carefully in the book that came with the bed base, but I have been able to connect the app to the base and use it as a remote to make adjustments to the bed.

Tried everything. The app refuses to connect to my $2,300 brand-new Beautyrest Luxury Base. I put in my Wi-Fi password and it just says "searching" forever. Won't connect. Guess I'll just have to use the remote.

I can’t believe this is an advertised feature. The fields on the app screen are barely visible. The connection method (holding up and down on Foot) doesn’t seem to work. It’s just incredibly mind blowing this huge company allows this app to represent their product. It’s not remotely usable. And nobody at Beautyrest cares.

Pointless app. Too many people having the same issues of app not working.

I have tried everything… will not connect to my 2.4 g.. Customer service is a joke@!

Beautyrest Black is the top of the line product. Being able to control the bed via my iPhone is an awesome option. Unfortunately this app is terrible, unable to sign in, sometimes the email address and password field are not visible, the password reset does not work. So disappointing.

Can’t use the same phone/app to control both sides of the bed. Any even use the same Amazon log in. Who has separate Amazon logins for each family member I. The house? Also, the whole setup process is counter intuitive. Basically, this is useless.

Nothing like a $2500 base with a crap app. You can’t see what you’re typing on the screen....stick with the remote and hope your spouse doesn’t lose it.

I cannot believe it. I just can’t believe it. The app requires a login, or the creation of an account, but the letters are invisible on every screen. Plus it never paired with the bed. Total waste of money. Sending this crap back. ALL of it.