Won’t connect
No matter what I try it won’t connect and my unit.
Yes, Bestway SmartSpa is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Bestway SmartSpa app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Bestway SmartSpa is free.
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2.33 out of 5
3 ratings in United States
No matter what I try it won’t connect and my unit.
The hot tub will get ripped at the slightest rub on the concrete. Not durable at all. Return if you still can! You better not have 5ghz wifi either. Heaven forbid you have a modern connection
It finds the spa, but does nothing after that. Useless app
My friend has a near identical hot tub and it uses the Bestway app and timers work great. My hot tub requires this BestWay SmartSpa app and the timers do not work at all. That is the most important part of the app and I’m very disappointed that it does not work.
We have been able to do everything we want with the app, other than to get it to repeat. We have found that no matter what type of timer we set, it will only work once. We think we have tried every possible variation, with the same result.
Re-plug, reset, re-sync, retry…doesn’t matter, will not connect. Sounds like they need to Redo the app
I would give it zero stars, if that was an option. Everytime someone in our family added our hot tub, everyone else would lose access to the tub. This app is garbage.
It was easy to connect to the Costco-sold Coronado spa and basic functionality seems to work (e.g. pressing the buttons of the pump unit from your phone), but setting the timer for the heater did not work. I was looking forward to that feature the most, TBH.
This app will not find the spa at all. No amount of deleting and resetting and turning off all devices connected to the router or being within 2.1 meters or anything else will work. The help videos are useless and the documentation that comes with the spa/app are as well. Good luck with this. I hope the company paid the developers very little for this as whatever they paid was wasted.
I want to be able to add this app to my iPad, but since it’s on my phone, it won’t allow me.