BetMGM - Horse Racing

Avoid using this app. I downloaded the app then made a deposit. I’ve been locked out and unable to make a withdrawal. Emailing tech support is useless, they will not try to resolve the issue, instead just respond with boilerplate garbage. Calling on the phone is no help. Those people are inexperienced and only tell you to send an email stating your issue. MGM will not attempt to resolve the issue and they ignore my request for a withdrawal. Use a different app.

I wanted to like this. I really did. I haven’t enjoyed TVGs offering since FanDuel took over, and MGM has always been good for other stuff - but this just always feels clunky. It’s a wrap around the NYRA Bets platform and it just isn’t as crisp and functional as other offerings. Sometimes when you’re scrolling tracks, the window won’t scroll right and you’ve got to tap in the right spot to get it to scroll - sometimes it just hangs… It’s fine, but there’s better options for Horse Betting.

Easy to use and accurate data. Horses, Fights, Flights Super High-Five for MGMBets GrandCasino w/ #StagTheNight 🐎🌬️ 🎲 🙌🏼🛫

There have been two occasions where this app has stolen money from me and it gets escalated to the relevant care team to no avail. I recently won a race that would’ve paid me $725 but the money was never deposited in my account. Overall I’m down about $1325 due to the app stealing my money and not depositing winnings into my racing account. I would never use this app and I really hope someone fixes my issue before I have to pursue legal action

I had a winning trifecta tried to play Tampa Downs the app said I’m in a different country can’t bet and get this I’m in Florida 1 hour from Tampa Downs very disappointing cost me a hundred

I deposited money over twenty four almost 36 hours ago and first off I still haven’t received when I do I will change but there 24/7 customer service is untrue then whoever does answer only before 5pm est they are outsourced in some other country literally just now hung up with me my opinion this is scam and may not actually be mgm

Any horse racing app (TwinSpires, TVG, DRF) is better than this one. Won’t allow you to cancel a bet even if the horse scratches and the interface is clunky.

Fairly easy to use and navigate does have some bugs need to be worked out. App will randomly kick you off for no reason then ur forced to sign back in. Occasionally when signing on it will immediately sign u off only way to fix it is to delete the app and to download it again. Other then this app is great.

Simply doesn’t work !