Beyond Menu Restaurant Owner

Attention Restaurant Owners! Beware and do not subscribe to Beyond Menu! It's a total scam! Initially, they requested to manage our Google profile—why anyone would grant such permission remains unclear. We didn’t grant permission. They promised to list our business on their Marketplace if we didn’t provide access to our Google profile. Furthermore, they offered a handheld tablet, allegedly free of charge. We were under a 30-day trial period, after which a $50 fee would be imposed. Shockingly, they billed us $50 during the trial, assuring it would be refunded upon cancellation, yet no refund was issued. Despite not receiving any delivery or takeout orders through Beyond Menu, we expressed our dissatisfaction and requested cancellation. Despite two email inquiries, we received no response. To our dismay, a charge of $199 was deducted via PayPal transfer without prior notice! This is outrageous! How can they charge for a tablet that was supposedly free, and without informing us? Beyond Menu operates deceptively and lacks transparency. They don't grant direct access to your page, with no login or password setup available. Any menu changes require contacting them, and they'll send an email link valid for approximately 30 days. These crucial details were not explained upfront. If others have faced similar issues, I urge them to write reviews to prevent others from falling victim to these scammers. Let's work together to shut down their deceitful service. Bottom line: Exercise extreme caution before engaging with Beyond Menu—they're nothing but big scams!

good as usual

Beyond menu app is easy to use. They also have great customer service, when ever I call they respond quickly and always help us solve problems.

Excellent user friendly

They FORCE you to sign on like literally HARASS you until you get tired and give up into working with them and they rush the whole process and leave you confused without giving you the full information and then blame it on you saying they told you everything from the beginning and LEAVE YOU AT A GREAT LOSS!!! Horrible horrible company. Trying to get out of working with them ASAP. Customer service is however nice. Everyone was helpful to the best of their ability but Beyond menu needs to do better or not do anything at all.

Beyond Menu online customer service is top notch, It’s most professional website, I trust beyond menu, Thanks!!!

I love so much I love so much

Awesome service, polite , fast response, thanks again

This company stealing my google account and put their info in my restaurant page for online order! This is really disgusting, and their customer service is really rude, keeping calling my restaurant and bother my business, I need to cancel work with them, and suggestion every body don’t use this company, service really awful!

My client’s restaurant operates throughout the pandemic, but her google profile is shown as no dine-in. Thanks to all who posted their experience here. All the claims confirm my suspicion. I don’t understand how Google will even verified them as the rightful owner of a restaurant. Maybe their delivery man took the Google postcard while they are at our shop? The “no dine-in” is really a smart move because it drives all the customers to their business. Except it costs us a toll. Customers seem to have long remember that we remained close.... now it is extra difficult to get them back. Their charges are low comparing to many competitors. But to claim a listing you don’t own and actually change the status to no dine-in is PURE EVIL.