Incredibly Helpful
Incredibly helpful to obtain reviews. We have been using the service for a few weeks and it’s already helped substantially.
Birdeye
Published by: Birdeye
Description
Birdeye is the place for multi-location businesses to acquire customers on autopilot.
Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place.
It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform.
Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority.
* Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye.
* Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic.
* Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.
* Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster.
* Analyze reports, gain actionable insights to make significant improvements where it counts.
* Receive instant alerts and stay connected to your customers.
About Birdeye:
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.
Any questions? Please contact [email protected].
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Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place.
It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform.
Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority.
* Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye.
* Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic.
* Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.
* Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster.
* Analyze reports, gain actionable insights to make significant improvements where it counts.
* Receive instant alerts and stay connected to your customers.
About Birdeye:
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.
Any questions? Please contact [email protected].
Screenshots
Birdeye FAQ
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Is Birdeye free?
Yes, Birdeye is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Birdeye legit?
⚠️ Warning: Multiple users of Birdeye have mentioned scam or fraud. Investigate thoroughly before using this app.
Thanks for the vote -
How much does Birdeye cost?
Birdeye is free.
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What is Birdeye revenue?
To get estimated revenue of Birdeye app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Portugal yet.
Ratings History
Birdeye Reviews
Great Review App
Started using this in 2016 - best App to keep track of all your reviews and be able to respond to all Reviews in ONE dashboard!
Excellent Customer Svc and Finally Getting Reviews
This company is too notch. They have everything in your customer portal so there is NO doubt what they are doing for us. We get to pick what features we want to use and only pay for those. Price is very reasonable. And for the first time in 15 years we are getting reviews posted on Google. Excellent company to work with. We have been using bird eye for 2.5 years now and love them!!
Buyer beware of scammers
They hire a bunch of foreigner to do customer service which will never let you cancel your membership. These people are gangster at keeping your money. Avoid at all cost.
One of the best !
Hello all up there! This is as far the most amazing and easy website to navigate. Very professional and easy to find reviews for our business. Highly recommend Birdeye is awesome! Happy customer.
Nice CRM
I love it
Great Platform
We love using Birdeye for our Reputation Management. The software is easy to use and the support team is so great to work with.
Birdeye is a horrible company
Birdeye is a horrible company. They have very poor customer service. When you sign up for an account - they make it impossible to cancel. They do not send auto-renewal reminders and will threaten legal action if you try and cancel. Stay away
Beware of this company!
Stay away from this company. They will make you so many promises. When they first set you up then you will receive meeting after meeting months after months of paying the same fee and nothing has changed. It has not helped my company at all. They claim they will bring in more reviews. They will place you higher on Google. None of that has happened they told me all my listings would have the same address and phone number and still after months the different sites have different phone numbers or addresses they claim to be the best, but under perform in so many ways do not waste your money with this company. This company is a scam.
President CEO owner
Awesome platform we use it every day
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Top Free
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278
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Birdeye Installs
Last 30 days
Birdeye Revenue
Last 30 daysBirdeye Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- Birdeye
- Languages
- English
- Recent release
- 5.7.17 (3 weeks ago )
- Released on
- Aug 24, 2015 (9 years ago )
- Also available in
- United States, Australia, Canada, United Kingdom, India, Italy, Czechia, Peru, Poland, New Zealand, Nepal, Norway, Netherlands, Nigeria, Malaysia, Mexico, Lebanon, Kazakhstan, Kuwait, Philippines, Pakistan, South Africa, Portugal, Romania, Russia, Saudi Arabia, Sweden, Singapore, Thailand, Türkiye, Taiwan, Vietnam, United Arab Emirates, Algeria, Argentina, Austria, Azerbaijan, Belgium, Bulgaria, Brazil, Belarus, Switzerland, Chile, China, Germany, Denmark, South Korea, Ecuador, Egypt, Spain, Finland, France, Greece, Hong Kong SAR China, Hungary, Indonesia, Ireland, Israel, Japan
- Last Updated
- 1 week ago