BLAST & MEGABLAST

I am utterly disappointed with the UE Megablast app and its baffling existence. Why on earth does UE have a separate app for the Megablast when they could have easily integrated it with the Boom app? It makes zero sense, and it only serves to confuse users. Moreover, my experience with the Alexa integration has been a nightmare. I recently purchased a brand new Megablast, expecting seamless integration with Alexa. However, Alexa has stopped working entirely, leaving me frustrated and regretful of my purchase. I rely on voice commands, and this flaw renders the speaker nearly useless for my needs. I urge the developers to address these issues promptly. If this problem isn't fixed soon, I have no choice but to return the Megablast for a refund. Customers deserve a functional product and user-friendly apps, not the headache this situation has caused. Please, UE, come up with a fix, or risk losing customers like me who value their time and money.

This up hasn’t been updated in 3 years!? Lots of bugs that make my speakers nearly useless. Last week Alexa stopped working on both of my speakers and i have not been able to get it back to work, even worse, now i can’t even connect to wifi! Please fix bugs!!!

Took a minute for the speaker to pop up in accessories but it connected successfully.

I hate this app so much I’m selling my 2 UE speakers and never using UE in my life. The amount of time it takes to connect TWO speakers is genuinely insane - the connection drops entirely and I need to turn on & off the speakers until they both decide to link up after about 14 songs having played waiting for a “Party” connecting. JFC I wish I could rate you 0 stars I’m so angry.

Trying to connect speakers and pairing them together is next to impossible. Then once they are paired finally, they have issues with playback and will fail. Then we try to connect again, the settings are forgotten and you have to do everything all over again. It’s basically useless.

The avg time elapsed from deciding hey id like to listen to something in stereo and actually have both speakers issue a stereo signal is at least 5 minutes. At least half the time it involves hard reset of iphone or speakers or both and endless spins of speaker searches that never complete connections.

Just upgraded to an iPhone 13 pro max and the app wont download. It says the app is not compatible with this phone.

Speaker no longer works for Alexa for more than 5 minutes if I power off and power back up Alexa again will work for 5 minutes then the app says Alexa is signed in - not connected. Been working with support for weeks over this, they refuse to acknowledge its a bug and tell me to use the speaker in Bluetooth mode. I didn’t buy an Alexa enabled speaker to use it it Bluetooth mode all the time. Terrible support, terrible company.

The fact that I have to use a wi fi signal to download any updates is complete trash. I’m currently in a hotel that has terrible wi-fi and the Megablast speaker I have won’t charge. I had to do a factory reset and the speaker is about to die and I have no way of downloading updates that might fix the issue. JBL is ten times the company and products than that of Ultimate Ears. Completely pathetic

Hello, this is a great app but I’m unable to use my speaker now because the app is not compatible with IPhone 13… can this be resolved asap please?