BLUE App

Sans plus…..

Appli moyenne car peu intuitive ! Il faut parcourir tous les sous menus Il manque un formulaire de contact rapide sur l’appli : mail ou autre mais avec une réponse rapide qui puisse aussi servir aux autres utilisateurs

On trouve tout les informations mais il faut chercher dans les sous menus, il faudrais réorganiser le contenu,simplifier

Svp activez un choix en français

Inclure une version Française s’il vous plaît !

Can’t even add an existing travel booking as the hotel I’m stating at is not listed. Would love to be able to go further and see what upcoming activities will occur, but not possible without name being available for selection.

I was told to download the app to help my stay but all it does is return to a set up page so no information to be found Useless

Due to travel in July 2024. I downloaded the app in preparation for our holiday to book things while we were away and the language defaulted to German (I think), I tried to set my country to United Kingdom and it wasn’t even listed? Not helpful at all. Lots of work to do on this TUI don’t offer something if it isn’t up to scratch this option shouldn’t be available if it doesn’t work properly it is just frustrating. Sorry I normally love booking through TUI.

The app is very buggy. In particular when trying to book the culinarium where it incorrectly states that the ‘culinarium credit’ has been used when a ‘paid for’ option has already been used. The 2 things are unrelated apart from the fact that they take place in the culinarium. This needs to be fixed.

I booked our holiday for 6 people yet no matter how many times I enter our booking reference and write my name as the main traveller, my booking continuously shows as our friend being the main traveller and nothing I can do is changing it! Ridiculous app.