bluestarbuses

Should have somewhere on the app to submit evidence of drivers embarking early. No accountability.

This is a very useful app. I recommend it to a lot of people I know who travel by bus.

I don’t know where the five star ratings are coming from? Probably all fake because the service and timetables are not up to standard. Missing out one or two buses is not acceptable and completely unreliable.

On time. Excellent

A good App for the bus service. Counts down the minutes to the bus’ arrival; I did have one bus that completely disappeared, it kept switching to ‘1 minute’ and ‘Due,’ then after 15 minutes the information changed to the next bus time, without any earlier indication that this bus was cancelled. Otherwise I find it easy to plan my journey.

The No 1 service has improved

The journey planner, which should be it’s best feature, doesn’t work! When you enter the details and press enter it just comes back with “We are unable to complete the search RETRY” So not much use really!

The live times are completely useless when the bus just won’t show up and disappear from the live map. The app also decides to log me off every now and then, and of course you will only realise when you’re about to board the bus and you can’t use your ticket. The app doesn’t allow you to create an account using google or Apple, so you will have to enter your email and password manually. It is impossible to plan journeys for days other than today. The bus service is already poor and the app goes along with it.

Please be careful of bluestar buses, i bought an annual ticket & the next day their app took an extra £610.00. They refuse to accept this and after a while refunded the ticket and charged me an admin fee. Awful customer service.

Bus drivers drive off too quick even if you have your hand out. Not very nice when you got to be somewhere.