Bluevine

I got my debit card and never made a transaction! I tried connecting my website (Stripe) e-commerce platform to the checking account so that my e-commerce deposit could be automatically deposited to the checking. After doing so I got locked out of my account and when I called because I couldn’t remember my password, I had to talk to some person who was a review, person is what they told me and she treated me like I was a thief and was trying to steal all the money out of my account. She never asked me for any proof of any kind that I was the owner of my business. She never asked me for a picture of my drivers license. And when we got off the phone, she had me change my password and my email address. And then help me login. The next morning, I tried to log into my account. I was locked out again. So I called again and I get to customer service and the person tells me your account was closed and I asked what about my money that’s in the account and she says we’re mailing you a check she would give me no other information other than that.. 7/23/24 My account has been closed since 1 July. I have not gotten my refund check. So essentially Bluevine stole my money. Granted it was not very much money. It was only like $33. But still it was my $33. So I called again today and I get absolutely nowhere so then I talk to a supervisor and I still get absolutely nowhere and I still have no idea where my money is again. Bluevine stole my money! Save yourself a headache and do not ever open an account with these fraudulent people. I am not interested in opening my account with the scammers again so no thanks

Every single morning that I check the app is down. I don’t understand???? I need to check if I have been paid by my customers but I can’t check until the afternoon. What the heck

Recently I needed to deposit cash into my business account for upcoming expenses. I contacted Bluevine chat and was sent a link that said Allpoint ATMs as well as Green Dot at Walmart would accept cash deposits. The truth is that Allpoint ATMs DO NOT accept cash deposits and the option isn’t even available in their on screen menu. Green Dot doesn’t even exist at Walmart and hasn’t for some time. Simply put…you CANNOT make cash deposits(or checks other than ACH) to your Bluevine Business account. Even if you could you would be charged a percentage of your DEPOSIT. I am in the process of closing my account and doing business with other banking agencies. Thank you

I have not been able to access my account since I got it. Have gave them many calls and they have gave me every excuse why they cannot help me get into my account first it was because they said my account number was wrong. I gave it back to them and they were just typing it in wrong now. It’s because my phone number changed and if it’s not one thing, it’s another I don’t recommend this bank at all. I have not been successful with getting my money out of the account. I also don’t even have a debit card and I had the account since August 2023. They refuse to help me get into my account.

I manage a small nonprofit and we have been waiting for months for a check to run our summer programs. I attempted to upload the check via Bluevine’s mobile app. After trying and failing over 15 times with no instruction or feedback on why the deposit was failing, I finally spoke to a human. I was then told that I just had to get a new check cut….but no one could tell me why the first check was not working or accepted. There is no backup system in place in case the ONLY method of uploading a check is faulty. I asked if I could email images of the check or try a different way and was met with indifference.

Unfortunately, I have experienced numerous issues with this banking institution. Initially, I believed Bluevine would be ideal for my small business, but it has several drawbacks compared to other business bank accounts. Firstly, the absence of a virtual or temporary card has been problematic. Additionally, I was unable to link a debit card to the account, despite spending over three hours on the phone with customer service. They were unable to resolve the issue and could only offer to create a support ticket. This situation is particularly challenging for me as it limits my ability to access funds without incurring fees. I am now left with the payee option, which requires either a $10 ACH fee or a $15 wire fee for same-day access to funds. Overall, the inconveniences are too significant, and I have decided to close my account. * preferred alternative (small businesses): Found Bank, and Novo Bank

Yes, better than average interest. But, no customer support and terrible settlement periods. Crushing wait periods for cash. At least 4 business days for a transfer to clear. And, similarly, they do not offer zelle or other payment options. Checks *with 5-7 BUSINESS DAYS* mailing via USPS or ACH. Carefully consider before signing up.

I rarely write reviews however this company I thought would be great did my business accounts. They have horrible operations. The platform is cumbersome and their support is nonexistent. Do not use them for any reason.

For about the past month, it takes multiple attempts to open the app, says not working, then finally opens. Otherwise been a pretty solid app.

I’ve had this account for a few years. Every month or so it tries to forget my Charles Schwab checking account so I can’t transfer money out, it always takes 3 to 4 days to transfer money even though anywhere else it takes one day, the customer service is typically poor, or difficult to get a hold of. I completely regret using this bank and the only reason I haven’t changed is because it takes a whole bunch of paperwork for me, but I’m still highly considering changing due to the fact that the banking transfers take four days, the customer service is awful, the app never works, it’s literally the worst bank, or at least one of the worst banks. In fact, just writing this review is really strongly Encouraging me to change now.