BMMA Shuttle

Times in app are not even close to correct.

Great app and a great service! Thank you!!!

The driver can not be tipped through the app. I don’t carry a lot of bills with me. I ran out of bills. Being able to tip during the reviews would be helpful.

Erratic and uneven. Never sure when the shuttle will or if will arrive. One of many examples, I booked a shuttle today and the wait time was 29 minutes without identifying the driver scheduled or showing where in the route the shuttle was located. My wife booked one 3 minutes later and miraculously the shuttle was arriving in 4 minutes. Didn’t show for 15 minutes yet still well ahead of my original scheduled time. Really?

Writing this late on the evening of July 3. Front desk staff at GLP7 said shuttle will start running early tomorrow (8am) to get guests to town in time for the July 4th parade. She suggested making a reservation due to expected demand and handed me a business card for the shuttle with a QR code. When you scan the code, however, it just takes you to the app - which I already had AND which doesn’t allow for reservations or scheduling a day ahead (the way, say, Uber does). Not sure if the problem is with the app or with an apparent disconnect between GLP7 staff and operations. Also, app has been a pain with regard to my account - too long to go on about here but creating the account was kind of a mess; had to do it twice. Not super impressed so far….

Once we got the app downloaded and signed in, it was a great experience. Not sure why we waited so long. Very convenient and efficient.

Booking fast easy Timely updates Highly recommend