BNP Paribas Open Official

Unable to access link to tickets, either on my laptop or iPhone or iPad. Laptop says can’t do and takes me to other AXS events. iPad asks me to enter a code, and there is no code that is sent to me, on either of my two emails that they’re aware of. Nor is there an exit or other way out. iPhone takes me back to downloading the new app. Terribly frustrating and terrible. The tournament brings in $1 billion, I read, and they can’t spent a few dollars to make technology work right. Very sincerely, Bob Tobias

I used last year and this year’s AP daily. There were a few features this year that didn’t work for me. One, I never was able to select my favorite players. I tried restarting and reinstalling and neither worked. I use AP for daily schedule for matches. I don’t remember ever seeing daily schedule for activities around the grounds. Several times the practice schedule was incorrect, but I am guessing that’s not the AP issue. Last the timing of the release just a few days prior to start of tournament was not ideal. Overall, the ticket feature, schedule, and scores are what I find most useful.

My young adult children loved the tournament, we all did.. the volunteers are so helpful, so kind , ALl the employees at all the food outlets. It’s very well done. I was purchasing tickets on line and was texting Alex , shout out to Alex for answering ALL my questions .. So incredibly helpful ..Thank you .. Looking forward to coming back next year !!!

Anything you needed to know both before arrival and during the tournament could be found easily by whipping out your phone or tablet and going to the correct tab. So easy to use. It’s a busy two-week tournament with action on every court all day and evening long. We used it to plan out our day at Indian Wells Tennis Paradise. The app did not let us down.

Scores quickly updated. Easy to find whatever is you’re looking for. Excellent app.

We look forward to BNP Paribas every year. The Indian Wells tennis gardens is so beautiful and the whole event beautifully organized. Our favorite thing to do every Spring.

I really liked the updated BNP App. I was able to see the daily schedules and times of the matches. I could also watch the matches on the App if they wasn’t there.

Love it. Easy to use.

The app is easy to use and works.

We were newbies to the tournament and the app helped us find our way enormously. So much information available. Fabulous, thank you.