Name: BNY Mellon Private Banking
Author: The Bank of New York Mellon

Description

BNY Mellon Wealth Management offers the flexibility to access your accounts in the way that is most convenient to you. With our Private Banking App for the iPhone, you can access your personal banking account information anytime, anywhere.

At BNY Mellon Wealth Management, your safety is always our top priority. To help safeguard your financial and personal information, your accounts are protected by 128-bit encryption, just as they are when you bank online. This means that your full account number is never revealed on your mobile device and we do not store your personal account information on mobile devices, so your accounts remain protected even if your phone is lost or stolen.

Private Banking Mobile App Features
• Account monitoring
– View available balances
– Search transaction history
• Funds transfer and payments
– Transfer funds between accounts
– Pay bills and manage payees
– Send and receive money securely with Zelle®
• Mobile Deposits
– Use your camera equipped iOS device to deposit checks
• Debit Card Controls and Alerts
• Digital Receipts
• Locations
• Use Touch ID, Face ID or a Passcode for a quick view of balances and completed transactions
Enrollment

For clients not already enrolled in BNY Mellon’s Wealth Online, simply visit bnymellon.com to self-enroll. Click on the Enroll Now tab on the Login page, and follow the few easy steps to customize your online access.

For support, call: 1-800-830-0549

BNY Mellon does not charge a fee for mobile banking. However, third-party message and data rates may apply. A supported mobile device is needed to use the Mobile Banking App. Use of the Mobile Deposit feature requires a supported camera-equipped device. An eligible BNY Mellon banking account and BNY Mellon Wealth Online access are required. Certain other restrictions apply. See the BNY Mellon Electronic Banking Service Disclosure and Agreement for more information.

Zelle© and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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BNY Mellon Private Banking FAQ

Is BNY Mellon Private Banking free?

Yes, BNY Mellon Private Banking is completely free and it doesn't have any in-app purchases or subscriptions.
Is BNY Mellon Private Banking legit?

Not enough reviews to make a reliable assessment. The app needs more user feedback.

Thanks for the vote
How much does BNY Mellon Private Banking cost?

BNY Mellon Private Banking is free.
What is BNY Mellon Private Banking revenue?

To get estimated revenue of BNY Mellon Private Banking app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

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Ratings History

BNY Mellon Private Banking Reviews

Terrible

I have been a customer of BNY for a decade.The face recognition rarely works. I cannot tell you how many times I have had to call customer support for access. The app fails to remember my customer Id, etc. I travel a great deal and simple tasks like paying bills and depositing checks take repeated attempts and calls to the 1-800 line. Could be the worst app in banking. Can’t even send this without a nickname

Not working

I have not been able to access the app on my iPhone and on the iPad it works fine.

Can no longer log in.

I have been using this app for some time to deposit checks to my account. For the last 2 weeks I’ve keep getting a ‘currently unable to process your request’ message on login, even after deleting and reinstalling the app. Customer service suggested I should be using the ‘BNY Wealth’ app instead. This app is a mirror of the website, but has no check deposit feature. Its 2020, why can’t you have one app that works as opposed to a confusion of 4 apps that don’t work. I need to deposit money. That is why I have a bank account.

Banking Not Instagram

I'm all for design changes but the death rattle of all apps is trying to be more like Instagram. Facebook messenger has this problem. I would prefer a dedicated mobile deposit button rather than a two step plus symbol that leads to the option. Or maybe customizable home row buttons? The new look is more modern and less 90s which is pleasing to the eye. But please remember form follows function and as a user I prefer low resolution graphics that can load quickly on low bandwidth data signals. Going forward please don't make it so flashy it can't load quickly. Thank you for all you efforts. :)

Ok

BNY is always last on the bandwagon. The app has no flair, is boring and the deposit check function was too picky. I spent more time taking photos than just going to an ATM. Oh wait. They don't have those either. I have been loyal to BNY but seriously considering going to PNC now.