Boston Cab

The actual cost of our trip was double the estimate. We chose to get out early and walk!

Scheduled this ride days in advance. I booked this to go the airport to catch a flight. Gave my self some extra time because of the other negative reviews and am glad I did! They assigned someone to come to me but 5 mins before they were across the city with no signs of moving any closer. Ended up calling at my assigned pick up time and got the dispatcher. Dispatcher told me he would cancel and request another ride for me. 5 mins later the app was still trying to find someone. Ended up using Lyft so I would get to the airport in time. No accountability with these guys. Why even have an app? Don’t waste your time!

This app is a good idea in theory. However, I ordered a taxi to take me to the airport at 7 am. When the time came, there was no taxi at my apartment. I checked out the app and that taxi was waiting at the airport. The driver must have figured it out though because 20 minutes later I got a call saying that my taxi was ready. Checked the app, sure enough the driver was at my apartment. Thank goodness for uber, coming in hot when this company couldn't pull it together.

Scheduled rides ahead of time, and the rides came on time, however the cab number is always way off of what the app tells me it will be. Then, when we noticed that our cab number was behind another, we asked them if they were truly our cab, and they said they were going somewhere completely different, and that instead we had the cab in front of them.

I just started using this app. Right now I find that when I want to see the status of a current reservation I first need to go to History and then Status. Fair enough, though it would make much more sense for the app to know that o am waiting for a cab and to not have me first go to History. Otherwise so far so good.

App is now running on iOS 9. This is the best way I have found to reserve a cab in Boston.

I've tried to use the app a number of times. I've generally cancelled because it's quicker to hail a cab or just call uber. If this app was as good as uber I'd probably still use it.

I've used this app twice now to book a ride to Logan airport. Both times the app worked flawlessly. Since I booked more than 12 hours in advance, it wasn't until just a few minutes before the scheduled time that a driver got assigned. So unlike the ride share apps I couldn't tell the driver's arrival time. Both times the drivers arrived on or before time! The app also estimates the fare for you if both pickup and destination are entered. There is an option to enter a credit card into the app for a cashless ride. Or you can pay in the cab.

I made the reservation the night before for the next morning for 9:30 am. It updated me about 10 minutes before and showed me what cab I was assigned to, who my rider was, and showed where the cab was. Right at 9:30 am the cab showed up, was very polite, and got me to my destination in time. It was impressive and I'll definitely use again. Would recommend!

I tried to reserve a cab to take me from a Boston site to a nearby town. I could not enter a starting point, only a destination point. Consequently, it couldn’t do the job. Totallly useless. The step by step guide did not give any help on this.