Broadway In Hollywood

Contacted support and tried their work around and none worked. Support mentioned that they’ve been working with Ticketmaster to resolve the issue but the reviews for this issue goes back a year so makes me think nothing is actually getting resolved. You can’t retrieve your ticket via the BiH website either because it’s the same integration. You’re stuck with getting your ticket at the venue window on the day of your show.

The app isn’t working for the current season. It’s been great in years past, but now it just says it won’t load because it’s in the wrong format everything has to be done on the computer and I have to go to the box office on the day of the show to print my tickets. Please fix!

This app is the reason I haven’t purchased next season’s shows yet. The app had been great for seeing all my Pantages shows in one place. It also made adding tickets to my wallet, and therefore entry into the theatre with kids or seniors, streamlined and simple. And now I can’t access my tickets. The titles are on the home screen, but they don’t even show how many tickets were purchased. Now I have to bring my father and his walker to the shows 30-45 minutes earlier to reprint tickets. It’s exhausting for him to walk all the way from the car, then wait in line. It’s making going to the theatre a chore.

one star now because it’s not working - 4 stars when it was Have been getting error message that "the data couldn't be read because it isn't in the correct format." can’t get/view/transfer/sell/exchange tickets - have to use website - this has been going on for months FIX IT!

Luckily I had previously added my last two shows to my Apple wallet but it can’t update my tickets since November so my next shows can’t be added and it doesn’t show next season. Fix your glitch!!!!

It can’t integrate with the Ticketmaster system anymore and doesn’t update. So it’s useless now.

Repeatedly getting an error that “the data couldn’t be read because it isn’t in the correct format.” Unable to download tickets into wallet, so fingers crossed at every event that access to website is available at the theatre entrance. Been an issue for a couple of months since last update.

Can’t download tickets anymore

I’ve used this for a few years without issue. The recent release seems to have busted the Ticketmaster integration. Now I have to login on the website and can no longer add tix to my phone wallet.

Can’t even log in. Surprising to see the Hollywood Bowl app work so well to going to this one.