Suddenly Inoperable
App seemed to be working fine, albeit with a fairly ugly and clunky interface, and no ability to turn off the colored lights at the air monitor like virtually all other smart devices. Then yesterday it kicked me out and insisted I sign in again. My username and old password didn’t work. I used “forgot password” and they sent me a code to my email on record, I used the code, and received “no email on record.” Did this about five times with no luck. Then tried to set up a new account. No dice. It is now impossible to log into the dashboard, nullifying any value to the (rather expensive) device. I was actually testing it to determine if we would sell it at my retail stores. Given this frustrating app issue, I’m thinking not.
