Customer service is non responsive
If you want to get anywhere in the game you have to spend money. But yet even after people spending hundreds/thousands of dollars customer service refuses to answer messages to fix glitch’s in the game. I have sent multiple messages to customer service in the past month none of which have been answered. Customer service 101 if your customers spend money & they have issues & you can’t be bothered to even acknowledge or reply to said messages people tend to quit giving you there business. Which means your profits go down the drain.