Test drive
Arshad was very helpful in supporting me with test driving and purchasing my car. Thank you.
4.38 out of 5
13 ratings in Ireland
Arshad was very helpful in supporting me with test driving and purchasing my car. Thank you.
I recently purchased a vehicle from Car24 and have had an incredibly frustrating and disappointing experience. The car was advertised as the "Mid Option," but I later discovered that it was actually the "Basic Option." Several advertised features, such as Bluetooth connectivity, were not present in the car. To make matters worse, I found out a year later that the car had been in an accident, was an import, and had a "nil" engine number—none of which was disclosed to me during the sales process or in the contract. I have been trying to resolve this issue for 11 weeks now, making 12 calls in April alone and sending 33 emails, all to no avail. Car24 has completely ignored my requests to speak with a manager and has not responded to my emails. I have spent hours of my life on hold on the phone, only to receive poor communication and customer service, particularly from Ranjan Nayak. This experience has been incredibly stressful, and Car24 has shown no interest in providing a fair resolution. I strongly advise against purchasing a vehicle from Car24, as their misleading advertising and lack of transparency can lead to financial loss and significant frustration.
Abdul Razzaq delivered my car today and I was very happy with the service. Explained everything carefully.
Within a week I had test drove the car I was interested in, purchased, insurance and registration, and call delivered to my door. The staff were helpful throughout including my relationship manager Kashif and the guy who delivered the car - Sheikh Ahmed. Very impressed and the convenience of it all was great!
Devendra very nice when showing me car would recommend
Chart
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Category
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Rank
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Top Free
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26
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Top Free
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64
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Top Free
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|
205
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Top Free
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|
224
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Top Free
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|
235
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