Game developers have stopped trying
Game has become increasingly pay walled. There has been price revision to all the in game packs. In addition, updates bring about game breaking bugs that the developers DO NOT compensate for. Game content is also centered and biased towards korean servers. Most recently, the developers introduced pay to participate events. The free to play community cannot participate in them. Note I said pay to participate. Even the players who paid received no rewards from the event. The events are rigged like a cassino.