Central Co-op Membership

Despite receiving a new card through the post yesterday, try to activate it and says ‘membership card not recognised’. Pointless app if you can’t even use it.

The original coop membership had a much simpler and overall better experience, this one I cant really understand a) the need to be in any way different to coop memberships b) offers aren’t selectable or choosable by us unless that’s whatever vouchers are (they just say check later without specifying). c) the offers arent that good compared to the originals. No £1 off yours shop deals/ [….] amount of pennies of this company but rather kids plushies and they just show member prices which were only like a side on the other coop app. d) just why be different? I know by im being a litte harsh and ive only used this for a day but the other app is doing well do why separate them. (Whilst reading this i realised i repeated (a). 😂) e) and finally its not the clear, such as the vouchers; it just says coming soon, it doesn’t explain what they do like offers(just why?) and the just say “come back later” please add an explanation. I know i was harsh but i wanted to express my opinions in a way that feels right. I have mixed opinions wether to give this three stars or two.

Logs me out of the app and now I can’t get back in. Won’t accept my password which I haven’t changed and theres no option to reset password- useless

I’ve try to apply for all the coop apps as I don’t know which one allows me to use which one in which shop. My current two wont work in my local shop 🙄. I can’t use same email or house details as it won’t let me , but it won’t accept the same log in details on all apps. Why can’t cooop be like Tesco , one card for one company

Cannot login to this app at all Frustrating if you are in a queue at a co op store and cannot scan your membership card And then having to pay full price on shopping Will stop going /avoid going to co op as a result

Some constructive feedback The app doesn’t work in some stores due to no signal/service Continuously logs you out and won’t remember your login details The ‘forgot password’ button doesn’t work All in all poor, I am relying on a screenshot of the barcode to get members offers, haven’t been able to access the app in months

Every time you open the app it has logged you out and it then directs you somewhere else to log in, not useful when your stood at the till with a queue of people waiting behind you. This wouldn’t be a problem if the Apple wallet integration worked correctly but this functionality also doesn’t work, after every time of logging in and adding to Apple wallet it stays in your wallet for that time only, next time you open Apple wallet to use it is has disappeared and logged out of the app, again not useful when trying to pay, this also means I have lost out on member prices several times. Not as user friendly, intuitive or stable as other supermarket apps.

…It would seem that the logging in the app is more stable…but the app needs improving and proper organising! I have an issue since day one: logging in takes ages, randomly logging out… scanning of the card issues in shop, not registering any shopping/points whatsoever…

Looks like they actually read feedback and fixed the import to wallet.app not working! Finally works! Keep up the fixes!

Wants me to pay £1 to become a member Taking the p@as absolute joke