CHANEL FASHION - Reviews, Revenue and Downloads - Apple App Store

Description

- Step behind-the-scenes of the creation at CHANEL with videos, photos and latest news
- Discover the savoir-faire of the House with the Haute Couture, Métiers d’art and Ready-to-Wear collections
- Explore a detailed view of looks, bags, small leather goods, shoes and accessories
- Save your favourite Ready-to-Wear looks and accessories into wishlists
- Be informed about the arrival of collections in boutiques, upcoming shows and events

Access the InCHANEL experience by invitation only and enjoy a series of exclusive privileges:
- Explore the extended catalogue through the different collections
- Stay connected with your Fashion Advisor thanks to instant personal messaging
- Receive personalized suggestions from your Fashion Advisor
- Search products by images with the Visual Search
- Access exclusive content and events in-boutique

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Screenshots

User Rating

3.24 out of 5

249 ratings in United States

5 star

108

4 star

3 star

2 star

1 star

Ratings History

Reviews

App functionality lacking

App needs attention, basic functionality to favorite an item to add to wishlist will not function. Items don’t always load. Overall poor experience.

Keyonnie D Franklin's Rate

This App is very wonderful. I Enjoy it everyday and I am so blessed to see all of the Beautiful Models and Clothes.

Doesn’t work

Although its not as confusing and convoluted to navigate like the website is, I can’t even get the app to open

Don’t bother

I remember now why I deleted this ages ago. You can’t buy make up or skincare on the app. It re-directs you to the Chanel website and good luck if you can’t remember the password. Otherwise this app is pointless & useless.

Chat connection disappeared

After the app updated, the chat connection category was disappeared. I also can’t see my e-receipts. I called my agent and resent the invitation , but it couldn’t send again. I tried to send message to my agent’s boutique and it didn’t work either.

Fix the login!

Clients haven’t been able to login for MONTHS. Please get this fixed.

And again no login

4 app updates in months and still can’t log in

Unable to log in for months

Always shows me message with “unknown error has occurred, try again later.” I’ve reset my passwords many times and they don’t work as soon as I reset them. I can log in fine on the Chanel website so it’s the app problem. For a company that is so luxurious, it’s ridiculous that the app doesn’t log in.

Broken app

I can’t log into the app. I am a 10 hour drive from the nearest authorized retailer, I called Chanel to order a bag but they won’t let me as a first time customer. They said even if I fly/drive to a store they won’t order for me. PSA: you’re literally forcing me to purchase from a reseller, actually I think I’d rather keep supporting LV and Fendi because your business model is absolutely horrendous!

Always ‘try again later’ message

I liked the app but over a month now when I try to login I get a message about ‘services temporarily disabled’ and to ‘try again later’. I’ve reached out for support and no luck. Maybe if you could login it would be better 😬

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Azerbaijan Lifestyle	206
Top Free	Saudi Arabia Lifestyle	243
Top Free	United Arab Emirates Lifestyle	279
Top Free	Belarus Lifestyle	281
Top Free	Greece Lifestyle	295

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