ChargerSync is a reliable and convenient tool for EV drivers to control and customize their charging sessions, so that charging your EV becomes a seamless experience.
Designed to operate exclusively with ABB E-mobility Terra AC charging solutions, ChargerSync provides an extended set of digital features designed to make charging simple and efficient regardless of your level of experience as EV driver.
The ChargerSync app works with Terra AC charging solutions via Bluetooth, Wi-Fi, 4G and Ethernet connectivity. You simply configure the charger to the communication interface you want to use.
Main features include:
• ChargerSync Account - Conveniently view and manage one or multiple Terra wallboxes with a single account. Easily sign up and setup your account via the ChargerSync app.
• Authentication - Use ChargerSync to start and stop your charging session with just one tap. Manage and authorize RFID cards to be used with your Terra AC charging solution.
• Charging - View real-time charging status, like the charging power, and if configured, the cost of your current charging session. Use the schedule feature to define a charging schedule that starts and stops your charging sessions automatically.
• Statistics and Costs – Set different prices for electricity depending on the time of day, allowing the app to share detailed information on charging costs at home. ChargerSync also provides a quick way to see all charging sessions performed via your charger.
• Safety - Balance the charging power of your Terra wallbox to leave enough headroom for the rest of your electrical appliances at home.
New features to the ChargerSync update include:
• Reimbursement reports – Retrieve and easily export company car charge sessions with company car tagging.
• Charger sharing - Set free vending schedules to share your charger with family, friends or visitors without using an app or RFID card.
• Notifications – Receive notifications as soon as wallbox updates, such as the latest firmware upgrade, become available.
• Remote control – After configuring the charger, EV drivers can start/stop their charging session and access their charging information from anywhere with an internet connection via Terra AC charging solution.
• Global support – ChargerSync offers support for over 25 languages and 100 currencies.
* ABB E-mobility recommends using the ChargerSync Webportal for commercial operation and sites with multiple chargers.
No support and it seems you can only have one user
Tried to connect the app to my phone after my wife already connected to the charger. But alas, no multi user support so when she is not home, there is no changing….
I contacted support and apparently they only support resellers, and as we got it through our electrician, he has no idea if there is a way to get multiple users…
Much better now
To be fair. App and charger works much better now after several updates. Thanks
Log in failure
Everything i has to oven app i need to log out and log in again. Els i Cannot Connect.
I had this ABB TERRA for a Month and i am already thinking about changing it.
Another issue. Is it right that there is only statestics from week back? I World like to se week, month year ect.
Fix it!
Mangler synkronisering
Mangler synkronisering med elpriser fra de forskellige energiselskaber, så lader kan starte når strømmen er billigst.
Hver gang jeg åbner app kommer flere notifikationer om time has been updated. Belastende. Kan dette fixes?
Evt login med faceid eller touch id.
Viser ikke opladninger
Jeg er ikke imponeret af app'en.
Visning af opladning vises ikke i alle tilfælde. Jeg har timevis af opladninger som jeg slet ikke kan finde i oversigten.
Wish I could choose zero star
The legacy version could at least show you in an easy way what you have charged per month
Control of settings was easy now it is tucked away and not very clear
Login every time I open the app
I have to login every time I open the app, this is incredibly annoying.
Please fix it