Chemist4U NHS Prescriptions

Asked me to set a pin so I set one and now when I enter it it says it’s wrong but there’s no option to change it. I’m logged in and click on a page and it asks me for a pin and to keep logging it everytime I click on it. Frustrating 😠Will be going back to pharmacy4u

Absolutely awful app, i struggle to order as the confirm button on Iphone apple Safari as it does not work. Rubbish service. I ll switch to another provider due to poor app & difficult system

Very impressed with the service and prompt delivery. I’ve spent hours waiting for our local Day Lewis to answer the phone and again hours queuing for my medication which they can’t find or have never prepared in advance. This app is so simply and the staff have respond instantaneously to my messages and the medication is delivered the following day.

Poorly designed app - cumbersome operating procedures. Unresponsive customer service. Orders don’t arrive. No option for zero stars .

Used to quite like this app. Don’t get me wrong I’ve never had an issue with getting my prescriptions from Chemist4U and none of the waiting at a physical chemist so it’s very convenient but blimey the latest upgrade is beyond dreadful. I’m mid 50s but eyesight not as sharp as it was so got the slightly larger text on my iPhone settings but the app can’t cope. Words just don’t fit, where you need to click is nowhere near some of the options and it’s so clunky. Please reinstate the old version and rework this version before releasing it again. It’s like going from Windows 10 to Windows 95.

This app does not work. I have connection although when I put my phone number in it says I don’t so I cannot gain access to the app.

App often doesn’t load and doesn’t make clear if the prescription is sent or not. It didn’t make me aware that my payment details weren’t accepted so had to chase this for my prescription

When I login and set up the pin I just see a blank screen and that’s it I can’t order my prescription

the request button does nothing when i press it. it doesnt even acknowledge that i’ve pressed it so until fixed, useless to me

Be Careful : if you connect this app to the nhs, they will change themselves as your default pharmacy for all your GP prescriptions without your consent. From there you can’t opt out. And even if you ask your gp to change it back, chemist4u will overwrite their data everytime you use their services (for example if you order a paracetamol without subcription, they will still change themselves as you default pharmacy for ALL gp prescriptions). Also you can’t delete your account. Even customer service does not do it. This app is 0% GDPR compliant, so avoid giving them access to your NHS account.