Designed poorly
Not friendly
Description
FIND IMPORTANT DISCLOSURES BELOW
The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2021 study from J.D. Power. We’re always striving to make our app do more for you.
FEATURES
• Securely access your accounts with your fingerprint, face ID or password.
• Apply for bank accounts or credit cards and view your application status in real time.
• Get a snapshot of all your accounts in the same place, anytime.
• Use Apple Pay/Google Pay or Samsung Pay at payment terminals.
• Set up instant, post-dated or recurring payments.
• Deposit cheques in a flash - all you need is to take a picture with your phone.
• Send and receive money instantly with Interac e-Transfer.
• Quickly search for branches, banking hours, bank machines and mortgage advisors near you.
• Receive your free Equifax credit score directly in the app, without affecting your score.
• Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away.
• Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf.
LANGUAGES
Supports English and French
PRIVACY
Your privacy and security comes first. Learn more about how CIBC is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html.
LEGAL
By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (ii) affect preferences or data stored on your device. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC at the mailing address below.
CONTACT
For your banking questions, please visit: https://www.cibc.com/en/contact-us.html.
Telephone Banking: 1-800-465-2422
Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7
Website: http://www.cibc.com
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The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2021 study from J.D. Power. We’re always striving to make our app do more for you.
FEATURES
• Securely access your accounts with your fingerprint, face ID or password.
• Apply for bank accounts or credit cards and view your application status in real time.
• Get a snapshot of all your accounts in the same place, anytime.
• Use Apple Pay/Google Pay or Samsung Pay at payment terminals.
• Set up instant, post-dated or recurring payments.
• Deposit cheques in a flash - all you need is to take a picture with your phone.
• Send and receive money instantly with Interac e-Transfer.
• Quickly search for branches, banking hours, bank machines and mortgage advisors near you.
• Receive your free Equifax credit score directly in the app, without affecting your score.
• Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away.
• Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf.
LANGUAGES
Supports English and French
PRIVACY
Your privacy and security comes first. Learn more about how CIBC is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html.
LEGAL
By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (ii) affect preferences or data stored on your device. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC at the mailing address below.
CONTACT
For your banking questions, please visit: https://www.cibc.com/en/contact-us.html.
Telephone Banking: 1-800-465-2422
Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7
Website: http://www.cibc.com
Screenshots
CIBC Mobile Banking FAQ
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Is CIBC Mobile Banking free?
Yes, CIBC Mobile Banking is completely free and it doesn't have any in-app purchases or subscriptions.
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Is CIBC Mobile Banking legit?
⚠️ The CIBC Mobile Banking app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does CIBC Mobile Banking cost?
CIBC Mobile Banking is free.
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What is CIBC Mobile Banking revenue?
To get estimated revenue of CIBC Mobile Banking app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
5 out of 5
1 ratings in Dominican Republic
5 star
1
4 star
0
3 star
0
2 star
0
1 star
0
Ratings History
CIBC Mobile Banking Reviews
Not good app
Apps always connot get in. Always had issues log in. Always in maintenance which is annoying
No need to advertise
I have had an account with CIBC for over 30 years. I’m happy with them on points of security and, at one time gave them my mortage business. But one wish I have is to not have to pay nearly $25 in fees on a monthly basis so they can make over 7 BILLION this year alone and, in addition, take my time for advertising! Also kids, please make sign out more easily accessed ie quicker 😆. Why do you think irritating your customers is a good idea?!? I dare you to post this. But since your reviews are entirely old, I am not holding my breath. Additionally, can you do what other intelligent apps do and when I sign in flip the sign in to sign out. Why do you hide the sign out at the very bottom of an obscure page hidden in the corner🤣
No one to help
Add payees doesn’t work
No Dark Mode
No Dark Mode. Not good for the eyes at night.
Thanh
Very bad app.
Needs DARK MODE!
The app is great except for one major thing. Dark mode! I am hoping to see dark mode theme be added to the app to make it easier on the eyes. I will update my review if the feature is added
The new version is a disgrace
This is ridiculous. It used to be straight forward to do things on the app( a sign of an intelligently designed app), but know you have to search through disingenuous pathways to do what you want. The app is so bad right now I do things on my laptop instead. If they keep doing their idiotic updates I’ll be back to filling out slips of paper at the local branch. If it’s open.
Ad preventing me from logging in
holy moly the Ux is bad. Theres a giant Skip the Dishes ad preventing my from seeing my log in credentials and making it near impossible to log in. So i try to the website via Chrome and it keeps taking me to the movile app to sign in. But i cant sign in. Cause their priority is shoving a stupid ad in my face. A very basic principle of Ux is to never allow your ads to be an obstacle for the user to accomplish core functions. Like logging in.
Unable to add new etransfer contact and send etransfer
Having continuous trouble the etransfer function. I am unable to add new etransfer contact and also unable to send etransfer to one time contact. Please fix the bug asap.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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Top Free
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3
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Top Free
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95
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Top Free
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199
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Top Free
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232
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Top Free
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237
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Keywords
CIBC Mobile Banking Installs
Last 30 days
CIBC Mobile Banking Revenue
Last 30 daysCIBC Mobile Banking Revenue and Downloads
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App Info
- Category
- Finance
- Publisher
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CIBC
- Languages
- English, French
- Recent release
- 10.58.6 (1 month ago )
- Released on
- Feb 18, 2010 (14 years ago )
- Also available in
- Canada , United States , China , India , Ukraine , Philippines , United Kingdom , Brazil , Australia , Vietnam , Nigeria , United Arab Emirates , Saudi Arabia , Türkiye , Hong Kong SAR China , Mexico , France , Germany , Japan , Netherlands , South Korea , Taiwan , Pakistan , Thailand , Russia , Poland , Egypt , New Zealand , Ireland , Colombia , Switzerland , Spain , Norway , Singapore , Czechia , Kuwait , South Africa , Sweden , Lebanon , Denmark , Italy , Algeria , Indonesia , Greece , Argentina , Dominican Republic , Kazakhstan , Portugal , Finland , Azerbaijan , Peru , Hungary , Israel , Austria , Malaysia , Belgium , Romania , Bulgaria , Belarus , Chile , Slovakia , Ecuador , Croatia , Iceland , Madagascar
- Last Updated
- 4 hours ago
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