Citybuskw

Very bad application I got trouble in login and I tried multiple emails and none of them worked. In addition, Some of bus drivers do not stop to you in bus station. They even don't see you. And if they want to stop they do not stop at bus station directly, they stop at the end of bus station to not get me into the bus. I don't know how Citybus want to make money and their drivers don't stop to people.

It banned me for no reason and the fustomer service has no time for our queries.

The bus tracking is not at all working. Please help here really meed it

The worst transportation bus i have been experienced during my whole life, they are not respect their passengers, and they are not sometimes stoping on the bus station for the passengers knowing that the bus active and the weather is hot ! JUST shame on you. And i tried to call the customer service but no answer to complain.

Drivers won’t stop of they know you’re holding a card. Bus rarely pass by. Such a waste of time and money

Aside from very hard for your machine to read the QR code especially when it’s too sunny, now it’s taking so much time to open my bus pass qr code, worst part I cannot open it. I did update the app but still cannot open my bus pass qr code. Been trying multiple times for 30 minutes now. So disappointing. This will be the 1st and definitely the last time I will use this app. Better to buy the physical card.

QR code takes too much time to generate also the scanner, app not working then forced to pay by cash. It’s a complete failure.

Don’t buy ticket from this app or recharge wallet, you will REGRET.

My experience after twenty days of use is worst and never use it again as i could very rarely scanned it successfully and the worst case is that once a driver told to get down when device could not scan the QR. Better option is to get a physical card and enjoy tension free ride.

Live tracking of this App is very bad compared to the old App. Seems like playing with the passengers by providing incorrect details.