Clare Video Plus

I had updated the Clare Video Plus app and after that I am not able to add the device to the app even though the app is connected to the Wi-Fi successfully. Have tried all the rest options but still not able to use the video door bell.

Purchased a home with the Clare unit and video doorbell already installed. After numerous attempts with “customer service,” I am unable to hook it up. They wanted to send out a service to hook it up, God knows what that would cost. Product and service is a bust.

Having problems and no support to get working

The app lets me see who comes to my door, which I find very useful. The app is missing lots of functionality in my opinion. For example, I would like to block notifications for a time period for when their is a lot of activity going on. A good example is when someone is washing the car or doing yard work, I get inundated with notifications. If Clare wants to be competitive, they need to enhance their app to do more than the bare minimum

Easier than I thought

I keep getting a network is busy icon every here and there and it’s very annoying not to be able to see any activity

I thought I was purchasing one of the better security systems on the market, but I’m not particularly happy with the software nor the cameras. If I want to review video for a prowler at night, not able to see details of the car or license plate. Unable to scan / review video footage at 2x or 3x when you are looking for a situation that took place the previous night. If you have an 8 hour window, you have to watch 8 hours of video. Not very modern / up to today’s technology. The cameras were supposed to be 4K night vision cameras, but you can’t make out any details i.e., license plate, or type of vehicle. Cameras were overpriced! Not very satisfied for a system i paid a lot of money for.

Notifications do not open app. App crashes and it takes soooooo long to load.

The Clare app does not load at all when opening. Please fix it with a new update. How incompetent are your engineers and QA such that you release an app that doesn’t load? Y’all need a better a QA team that actually catches bug.

Way too sensitive and gets too many notifications for truck passing on roads. App is sluggish and don’t respond, I had to delete and relaunch several times to get to work.