Clearwater Digital Branch

This new desktop website and the new mobile is awesome!!!!! B+ just don’t ever go back to the old ways keep making this new version from here on out. Also for a future update add dark mode that would be amazing!!!!!! 😎👍😎👍😎👍 Update please please please make a mobile dark mode. Update! 01/04/25, please update the app to allow us to choose dark mode. Also change the app icon to dark mode like the new iOS 18. PLEASE!!!! I’ll switch it to a 5 star once this is done.

Finally a good app. User friendly and I SO appreciate it. The mobile deposit is kinda wonky and no dark mode. Still MUCH improved

Got biometrics? Well it doesn’t matter. About every other time, despite having FaceID on iPhone, and Touch ID on iPad, the biometric is ignored and then you have to log in, with a long, complicated password that they insist on. Hey: it’s my face, my fingerprint. It’s me, guys. Let me the f in.

Glitchy, and a SIXTEEN character password with poorly functioning mobile deposit

Every app I use to scan a picture works great except for this app. It can’t find the edges, it can’t read the date, too close, too far…error error error. Then you look to see if the deposit went through and there is nothing listed under deposit history. However, if you click “deposit” from the account tab it actually shows you. Seems like 2 steps in the wrong direction. I’d also like to have the ability to customize the bottom tabs to fit my usage not a canned “this is what people should be using” setup/template. There are quite a few small changes that would greatly improve this app. Hope they find those and fix them.

So friendly. Had trouble with new system but help was a phone call away. The assistant was so very patient and helpful. Stayed on the phone with me as I struggled through my situation. So thankful we bank with Clearwater Credit Union in Missoula Montana!

Clearwater credit union app used to be perfect and was flawless and then they did this update and we absolutely hate it and it has made our online experience horrible and we will be looking for a new bank. We’ve also heard this from multiple other folks that we know bank with Clearwater.

Boooo, thumbs way down

I’m a long time happy member of Clearwater, they just updated app and I absolutely love it! I have loaded my accounts from other orgs, can watch at my credit score and I’m sure there is more but so far it’s love!!

The new app was much needed and a great improvement over the old one. Glad they got this updated! The only thing they missed is that there is seemingly no dark mode feature (as well as no dark mode icon for iOS); this should be a must for every app at this point. Hope they implement it in the future. Otherwise nice work!