Cleveland Browns

Can never get the radio feature to work due to the app being a crappy web app. Can’t listen to the radio broadcast of a game streaming anywhere else due to stupid geo fencing . Do better!

There is a major bug with the app. When I try to transfer tickets, it is copying the entire message body and download link into the phone number contact for the message. There is no way to send the text. App is updated. iPhone iOS 16.7.10

I’ve been using this app to listen to the game while working on Sundays. This year the radio broadcast is lacking the background noise of the crowd which creates periods of silence and making the play by play sound dead. It’s so bad that I’d rather listen to a static laden broadcast over my old Walkman radio. I’ve tried to contact the browns to let them know but there is no way TO contact them- no email. I suppose I could write a letter. Maybe this is because they get so many angry browns fans letters. But is this really how you should treat your long suffering fans?

I cannot access my dawg rewards and tickets could not be transferred to apple wallet. I had to go through next gen to get tix.

Season tickets will not work in the app for games. They have to be opened from safari then added to Apple Wallet. Super inconvenient and a paid for selling

When I go to my mobile tickets it takes me to the website. This issue needs fixed before the preseason. It doesn’t directly take me to my mobile tickets. This is a problem.

I love the app and the accessibility it gives you for all things browns. Only draw back this year is how you have to access your tickets. I’m a Browns season ticket holder and this year it’s causing you to leave the app all together to get to your tickets, before they just pulled up in the app. Hope this is fixed before the official start of the season!

The latest app refresh changed my app icon. Provide other app icons for those of us who do not like to use a helmet icon. I enjoyed the stripes before but would also like the dawg logo or elf logo as options instead of a plain helmet

I love the Browns and try to visit the app daily. But is there any way you can have the app on mute when it’s launched? We all aren’t in a place where it’s appropriate to have radio audio blaring upon launching. It would nice if it was auto muted upon launch. I can’t even open the app to check the team news during the day and it’s frustrating. Otherwise a great job!

What happened to the news updates? All I can get is stadium information. This is not good it’s boring.