元小号

Name: 元小号
Author: Hangzhou Telephone World Communication Technology Co

Published by: Hangzhou Telephone World Communication Technology Co

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企业通讯录、自建通讯录
企业管理员可在管理端批量导入企业通讯录，并分派给各员工跟进沟通维护。
企业通讯录分配给员工时，可选择隐藏真实号码，防止客户信息泄露。
企业管理员可统一管理并查看员工跟进记录员工也可自行添加通讯录联系人，发展客户。
企业管理员可在管理端定义号码标签，员工可在App端选择客户标签，精细化维护客户关系。通话结束后员工可根据此次通话添加拜访日记，维护跟进，提升客户成单率。员工可添加客户问题记录，并跟踪处理进度，提升客户满意度。
呼叫任务、呼叫统计
企业管理员可在管理平台上创建呼叫任务，分派给各员工，APP侧自动同步，提高外呼效率。
呼叫统计可查看员工拨号数、接通数、接通率、总通话分钟数、风险通话次数等统计数据。
根据大数据全网投诉机率分析，防骚扰校验自动屏蔽敏感客户(易投诉人群)，降低投诉率。
用户可自行添加被叫黑名单，防止企业员工重复拨打易投诉人群。

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元小号 FAQ

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