Co-op Ride

When I try to sign up and submit a phone number for verification, the following error message pops up: "User pool does not exist." Please fix this-- we really need a good alternative to the rideshare monopolists.

I love the idea of this app. The rides I've had have been with very kind and competent drivers, but unfortunately the app no longer works. I cannot get past the phone number verification. Please fix the app so all the many people that want to support co-op owned businesses can!

When i try typing destinations and origin, the screen resets every time, forcing me to retype after i already did that. There are the issues of no rides available, not enough recruitment. These issues still need to be addressed. I lile an alternative option, but fix these please. Update: So now the app tells me no user pool exists. I cannot use the app anymore. I tried getting customer service to offer me an explanation, but they never responded after 2 days. I’m deleting this app. A great idea with no execution or support.

I can’t get past the phone number text verification request. When I enter a phone number I get an error saying user pool does not exist. Maybe because my phone number is not an NYC number? I would like to be able to use this service when I’m in town but it seems like that won’t be possible. I fully support this initiative though.

There is no way to scroll down to see all of the accessibility options and confirm them. I can’t take a ride with my wheelchair.

I like the idea of having an alternative to Lyft and Uber but I’ve tried a few times to set up this app an each time it’s failed and the screen simply turns white and unresponsive. I don’t know what’s going on but these issues need to be resolves if this idea is going to be effective in any way.

This app seems like a cool idea, but there’s one big issue- when you sign up, the app asks if you have accessibility needs. If you say you do, and tap what applies to you, there’s no option to continue with accessibility. There’s only an option to continue if you don’t have accessibility needs.

Absolutely useless, had to delete app. Shame

After successfully providing my card details clicking on the continue button does nothing.

It keeps telling me that the sim code they are sending me is incorrect…it’s the exact code