Columbus Blue Jackets

Says to add to wallet and then there is no option anywhere to add to apple wallet

Every year, the way in which you get tickets, and transfer tickets changes. Sometimes it works, sometimes it doesn’t. Four out of 10 times you gotta call down to the arena to get a hold of somebody to walk you through it, and, inevitably, it either goes to Will Call, or they have to transfer it down there. I long for the days of paper tickets where I could just hand them to somebody. smh

Doesn’t work in iOS 18. There are two ways to get to tickets. One won’t refresh/update tickets (clicking My tickets) and the other (going to account then my ticket takes you to my events). Under my events, it takes three clicks to finally see the ticket but add to apple wallet is broken. Nothing happens when you click it. I hate leaving a review for a tech support issue/ but “app support” just takes me to the third party vendor site which seems more geared to signing on clients than helping users.

Since updating to iOS 18, the app won’t allow me to add my tickets to my Apple Wallet. I’ve tried logging in and out of my Ticketmaster account. Also the option for Fan Bucks/Rewards doesn’t appear in the “More” link of the app.

Constantly displays an error message that it can't refresh my tickets. I have season tickets yet the app can't refresh my account. Logging out and back in doesn't help. Glitchy app.

The last time my app was updated: Oct. 24th. It has a lot of information and links to other websites; so, it can be helpful. You cannot use it for your tickets.

I like how convenient everything is. I can buy 50/50 tickets, reload my fan bucks, see team and player stats, schedule etc… but a lot of things don’t refresh. I always check to make sure I have the most recent version of the app and I do. But when trying to load tickets, it doesn’t add new things (STH event tickets) and it doesn’t get rid of old tickets once that event is over. A lot of times I can’t even add the tickets to my Apple wallet and I have to login to my account manager via web browser to do that. Lots of conveniences but also lots of inconveniences. It could definitely be better.

I love this!!! The live updates has to be one of my favorite features. I never leave reviews but I just had to for this :) Go Jackets!! 💙

The ONLY reason I downloaded this app was to 1) add my tickets to Apple Wallet and 2) to have it add the event to my calendar. It couldn’t handle the second. I HATE how every team and every venue has to have its own app. Just a pain.

Was not happy when the new app was introduced but wow I this app is FANTASTIC! So intuitive has all my season tickets available in app so no more fumbling between apps. Great job CBJ organization. BLOW THE CANNON!