---
title: "Consumers Energy - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings.   -"
---

# Consumers Energy — United States

![Consumers Energy App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/7b/12/c2/7b12c2b9-1d25-2a65-5fcd-918ae4e428c0/AppIcon-0-1x_U007emarketing-0-8-0-sRGB-85-220-0.png/400x400bb.png)

**Developer:** [Consumers Energy](https://apptail.io/developer/consumers-energy-MCCc)
**Category:** Utilities
**Rating:** 4.7/5 (21,648 ratings)
**Price:** Free
**Bundle ID:** com.cmsenergy.mobile.utility.prod
**Store:** Apple App Store
**Country:** United States
**Version:** 1.34.1 (released 2026-07-29)
**Original Release:** 2021-12-14

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1586004803)
**AppTail Page:** [https://apptail.io/app/consumers-energy-PyX/united-states](https://apptail.io/app/consumers-energy-PyX/united-states)

## Consumers Energy Description
Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings.
 
- Flexible, Secure Bill Payments: Pay your bills using PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, or credit/debit cards.
- Centralized Account Management: All your energy accounts, one accessible place.
- Scheduled Payments: Align your payments with your financial schedule.
- Real-Time Alerts: Stay updated on bills, payments, and service interruptions.
- Interactive Outage Map: Monitor real-time service conditions in your area.
- Custom Settings: Personalize your app experience to fit your needs.

## Consumers Energy Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/61/82/86/61828646-105d-7e8d-1581-6fe7f6f9526e/iPhone_14_Plus-Welcome.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/70/a9/4a/70a94a2b-210b-a6fb-75d5-0c2b469954aa/iPhone_14_Plus-Overview.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9f/21/16/9f211690-c8a6-f32b-5bba-bfd8e0502ba8/iPhone_14_Plus-My_Bill.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b0/31/61/b0316143-d973-bf79-98e5-555ab50464e5/iPhone_14_Plus_-_Chatbot.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/33/92/62/33926284-d502-e221-d2d0-7fcbaf2e0f60/iPhone_14_Plus-Settings.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/02/09/ba/0209ba2c-bd97-927a-2ec9-93244112decc/iPhone_14_Plus-Push_Notification.png/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a9/65/81/a965818c-7202-618f-7607-bf91032eff14/iPhone_14_Plus-Energy_Dashboard.png/1284x2778.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f5/f6/f3/f5f6f3d2-895b-0705-8123-3956e9fbda31/iPhone_14_Plus-Settings_2.png/1284x2778.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9c/9b/17/9c9b1777-86ea-dc67-4aa4-5d195a6ae4ed/iPhone_14_Plus-Settings.png/1284x2778.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/09/f7/b2/09f7b2b7-c7ce-cfe9-d3c2-e18f39315fbd/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-10-16_at_09.27.09.png/1242x2688.png)

## Consumers Energy Rating Breakdown in United States
- 5 stars: 18,356 (85%)
- 4 stars: 1,630 (8%)
- 3 stars: 529 (2%)
- 2 stars: 216 (1%)
- 1 stars: 917 (4%)

## Consumers Energy Reviews in United States

### *---- "Broken - Literally doesn’t work"
“Whoops looks like something went wrong.

We failed to retrieve your account information. Please try again.”

Unable to login for months. Tried reinstall, no change. I can only login on the website. App is broken and has been for a long time.
-- Chris Van Horn, 2024-12-31

### *---- "Payment Method"
There is no option to select a fee free option (checking or savings account) through the app.
-- Carolyn411, 2024-12-28

### *---- "Crashes all the time"
Your app keeps crashing
-- 677fyufyyrh, 2024-12-27

### *---- "Login is bad"
I can only log in successfully once at a time before having to delete and redownload the app every time I want to log in. Otherwise it tells me “whoops can’t retrieve your information” every time I try to log in.
-- Tmackymac, 2024-12-25

### *---- "App is still trash, have to delete and reinstall every month!"
Ever since their update a few months ago, I have to delete and reinstall the app to get it to not give an error message when logging in. When I call them, they actually tell me to delete and reinstall it too. I’m going to leave a one-star review every time I have to delete and reinstall until they do something about this. And why not? I have to open the App Store every few weeks anyway because of this trash app. I hope you like your one-star reviews as your rating drops. This app worked just fine before that update.
-- Faub1980, 2024-12-24

### *---- "Log in problems"
Since the last update 12/5/24 I can’t log in on the app. I can if I go to the website but obviously you guys need to fix this glitch on the app.
-- ataris30, 2024-12-23

### *---- "Used to be great, now garbage"
Why fix what’s not broken? It used to take less than 30 seconds to pay my bill. Now I get, “Whoops, something went wrong.” Plus, the “Sign Out” does not work. “Try again” comes up with same response. “Whoops…”Deleted then downloaded app again.  Same message. “Whoops…” 
Wasting time with this app. I’ll pay my bill when Consumers fixes this app. I’m done.
-- mgfisher74, 2024-12-18

### ****- "Home owner"
Consumers really needs to think about putting our lines under  ground I our power won't  won't go out !!!!!!!
-- geat hello, 2024-12-16

### *---- "“Failed to retrieve user information”"
Every time I try to log app this app, it makes me verify with either my password SMS text, or email. No matter what I press, I always get the same message back- “Failed to retrieve user information”. This app is completely unusable and I might as well go back to using the web browser.
-- AngryQueso52, 2024-12-11

### *---- "Buggy"
Newer updates make it so that I can sign in one time before it glitches out and puts me in an infinite loading screen. Have to keep deleting and reinstalling the app.
-- Grant938, 2024-12-11

[View all Consumers Energy reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Consumers Energy Discovered Keywords
- energy app
- consumers mobile connect
- dte
- dte app
- dte outage map
- dte energy mobile
- detroit edison
- consumers power
- consumers energy
- mbs direct

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---

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