Cozmo.jo

1. I have to keep changing orientation and font size just to fill out the mobicash popup on ipad pro because it's not designed correctly. 2. Instead of offering secure totp (onetime) app password as an option it forces sending code to insecure email every time. 3. it forces enabling and entering location every time even though the location is already entered into my account but the location check precedes the login. Ridiculous. 4. when you search for a product and click on an item to get details, then return to search it brings you back to top of search results completely wasting your time to scroll back where you were and making it much harder to shop.

I have been trying to sign up for half an hour. I put my email it tells me it’s already available . So I press ( forgot password) and get a 404 error. I did this a few times. No use! I try to call Cozmo and wait for a turn but after a minute of waiting it disconnects. Terrible app.

I use an Iphone 11 and interface keeps lagging and the tabs are not visible I keep tapping white spaces in hopes to get to where I want to go. it’s like a blind simulator. Doesn’t even deserve a one star. Please fix it even though I think it’s beyond fixing.

Awful service Items limited Very very late delivery

The items I ordered were in stock and when I got my order I noticed many missing things and many things were replaced with similar items. We also did not get a receipt. I tried calling customer service several times but no one picked up. And the delivery guy gave me a hard time claiming my house is too far although I had clearly stated my address.

They canceled the order without my notice. Bad delivery time more than 3weeks late. Bad service.

App crashes randomly multiple times, features even worse. No customer service.

There’s no purchase order history field and therefore no option to review what you ordered. There’s also no option to cancel your order if the customer wants to cancel in cases where it took too long to deliver.