Cannot connect most of the time
I have a A7IV and when I try to connect over WiFi, the app would almost always fail to connect. It probably only connects 2/10 times? This app is created by Sony FOR Sony’s camera. This is just embarrassing.
Creators' App
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Description
■ Please refer to the "Support Page" for the connection process and list of supported models.
https://www.sony.net/ca/help/camera/
■For app/service availability of countries and regions, please check here.
https://creatorscloud.sony.net/catalog/servicearea.html
This application allows anytime, anywhere smartphone access to the Creators' Cloud, a platform that provides powerful support for creators from shooting to production with Sony's camera technology and cloud AI. By connecting this application to your camera, you can easily operate convenient functions such as photo and video transfer from your smartphone.
■ Anytime access to Creators' Cloud
Experience the various functions offered by Creators' Cloud, including file storage and management in cloud storage, a wide range of services and applications including video editing services using cloud AI, and access to articles and content that will serve as a source of inspiration. You can experience a variety of functions provided by Creators' Cloud.
■ Extend the shooting experience and manage shooting files more easily
You can transfer and save photos and videos you have already taken, and use your smartphone as a remote control for the camera for remote shooting. In addition, the smartphone can be used to check the camera's battery and media information, set the date, time, and camera name, and easily update the camera's software.
- Easy transfer of photos and videos taken anytime, anywhere
Photos and videos taken can be transferred to cloud storage or a smartphone for centralized management. Data transfer can be performed while shooting or while the camera is turned off or charging. The camera also supports a variety of user shooting styles, such as transferring only those photos and videos that have been rated or marked as shots in advance.
- Operate the camera from your smartphone
By connecting the camera to a smartphone, the smartphone can be used as a remote control for the camera. This allows you to take pictures from a distance, such as group photos, or take pictures of night scenes without causing vibrations to the camera. In addition, you can easily check the camera's battery and media information, and set the date, time, and camera name from your smartphone.
- Save camera settings and reflect changes
Camera settings that change with each shooting scene can be saved to the smartphone and reflected in the camera. The ability to save settings for multiple cameras greatly streamlines setting changes during shooting.
- Important announcements and software updates are also available from your smartphone.
Important notifications such as software updates can be checked, and updates to the camera itself can be easily performed from a smartphone.
■ Operating environment: iOS16.7-17.5
■ Remarks
- This application is not guaranteed to work on all smartphones and tablets.
■ Terms of use
https://creatorscloud.sony.net/locales_termsofuse_cc.html
■ Privacy policy
https://creatorscloud.sony.net/locales_privacypolicy_cc.html
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https://www.sony.net/ca/help/camera/
■For app/service availability of countries and regions, please check here.
https://creatorscloud.sony.net/catalog/servicearea.html
This application allows anytime, anywhere smartphone access to the Creators' Cloud, a platform that provides powerful support for creators from shooting to production with Sony's camera technology and cloud AI. By connecting this application to your camera, you can easily operate convenient functions such as photo and video transfer from your smartphone.
■ Anytime access to Creators' Cloud
Experience the various functions offered by Creators' Cloud, including file storage and management in cloud storage, a wide range of services and applications including video editing services using cloud AI, and access to articles and content that will serve as a source of inspiration. You can experience a variety of functions provided by Creators' Cloud.
■ Extend the shooting experience and manage shooting files more easily
You can transfer and save photos and videos you have already taken, and use your smartphone as a remote control for the camera for remote shooting. In addition, the smartphone can be used to check the camera's battery and media information, set the date, time, and camera name, and easily update the camera's software.
- Easy transfer of photos and videos taken anytime, anywhere
Photos and videos taken can be transferred to cloud storage or a smartphone for centralized management. Data transfer can be performed while shooting or while the camera is turned off or charging. The camera also supports a variety of user shooting styles, such as transferring only those photos and videos that have been rated or marked as shots in advance.
- Operate the camera from your smartphone
By connecting the camera to a smartphone, the smartphone can be used as a remote control for the camera. This allows you to take pictures from a distance, such as group photos, or take pictures of night scenes without causing vibrations to the camera. In addition, you can easily check the camera's battery and media information, and set the date, time, and camera name from your smartphone.
- Save camera settings and reflect changes
Camera settings that change with each shooting scene can be saved to the smartphone and reflected in the camera. The ability to save settings for multiple cameras greatly streamlines setting changes during shooting.
- Important announcements and software updates are also available from your smartphone.
Important notifications such as software updates can be checked, and updates to the camera itself can be easily performed from a smartphone.
■ Operating environment: iOS16.7-17.5
■ Remarks
- This application is not guaranteed to work on all smartphones and tablets.
■ Terms of use
https://creatorscloud.sony.net/locales_termsofuse_cc.html
■ Privacy policy
https://creatorscloud.sony.net/locales_privacypolicy_cc.html
In-Apps
- 100 GB
- $4.99
- 500 GB
- $9.99
Screenshots
User Rating
3.31 out of 5
698 ratings in United States
5 star
341
4 star
53
3 star
22
2 star
44
1 star
238
Ratings History
Reviews
Stop pestering for photo access AND...
Please stop pestering users for access to their photo libraries. Not looking to use your cloud. And why isn't GPS tagging built into this thing?!
Creators app pathetic
Will not allow camera file transfers with limited access. Just one of many issues. Often ends in a loop trying to get full access to your contacts and full library so it can share confidential data. No privacy.
Overreach and unreliable
Very quirky app. Why does it require full gallery access? I’m not comfortable with that but it won’t function without it. Constant errors. Constant disconnects. Imaging edge was fine, why was I bullied into this when I spend $3500 on a new camera?
Sony is associated with this??
I really do not understand… at first I was happy with it… but now it logged me out, asking me to sign in again to update my camera. Fine. I tried once, never received the email… I tried again, received the email 15 minutes later…. I tried AGAIN, told me it can’t connect to the server. I tried AGAIN and kept telling me that it can’t connect to the server. I tried the website on my computer and signed in perfectly fine. What is wrong with this app?! No clue. I tried contacting Sony but they can’t help with the Creator’s App. So really, what do I do now? I can’t connect to this stupid app for 0 reasons…
Works ok but
Can’t delete selected pictures. Upsetting
You’d better hire some real software engineer
Without doubt, the app doesn’t like the apps existing in 2024. Gave me a feel like the engineers from 1990 wrote this.
👎🏽
This app is difficult to log in and I don’t fully understand how to use it, I have a Sony zv 1f and it and it’s hard to work keeps repeating itself and not working
Zve10
No le dan soporte a la zve10 y dejan solo la otra app disponible, siendo esa otra app malísima
Works 10% of the time
I was hoping this newer app would work better than Imaging Edge, but it doesn’t. I’m using an a6700 with an iPhone 15 Pro Max and it will only connect 10% of the time… if I’m lucky. Not sure why Sony hasn’t figured out how to make this work.
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
67
|
|
Top Free
|
|
82
|
|
Top Free
|
|
94
|
|
Top Free
|
|
107
|
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Top Free
|
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113
|
Keywords
sony camera app,
sony alpha,
sony photo,
imaging edge,
sony zv1,
sony a7,
sony image edge,
creators,
imging,
image edge
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App Info
- Category
- Photo Video
- Publisher
- Sony Corporation
- Languages
- English, Arabic, Czech, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Thai, Turkish, Vietnamese
- Recent version
- 2.4.0 (3 weeks ago )
- Released on
- Oct 13, 2022 (1 year ago )
- Also available in
- Japan, China, United States, Germany, Taiwan, Thailand, United Kingdom, India, South Korea, Hong Kong, France, Vietnam, Australia, Switzerland, Canada, Italy, Netherlands, Spain, Poland, Turkey, Mexico, Singapore, Indonesia, Austria, Czechia, Colombia, Malaysia, Belgium, Norway, Sweden, Saudi Arabia, United Arab Emirates, Philippines, Ukraine, Denmark, Hungary, Finland, Romania, New Zealand, Argentina, Ireland, Israel, South Africa, Chile, Portugal, Ecuador, Brazil, Peru, Pakistan, Greece, Kazakhstan, Kuwait, Egypt, Azerbaijan, Lebanon, Algeria, Nigeria
- Last updated
- 2 weeks ago