Credit Union ONE (Michigan)

Went in several times in person due to an issue being able to actually see and access my (open) accounts, each time they said it was fixed but the problems only got worse until my login stopped working altogether. Had to withdraw my money in person before switching to a different financial institution.

Credit union one app is totally non-functional and does not have any important functions available. I called the helpline last week for helping me in making the payment for my credit card (I called helpline because app was not allowing me do this basic function), on phone they kept transferring me from one to another person to another and finally someone helped me after 25 minutes. Such a waste if time and energy for such a basic function which should take 30 seconds.

Thank you!

This app is amazing! So easy to set up and use!! Well worth it!!

Thank you Credit Union One for making banking so easy. I appreciate being a member of your establishment.

The latest version messed up the operation on ipad, now rotates counteclockwise and not head-up like it’s supposed to. Very annoying. I do not use the app on my phone.

Everything that I have used in this app works just as it should. But I really miss landscape mode while using my ipad. Can you restore this functionality?

It’s great when working correctly. It now locks up and it is locked in vertical . Please fix.

Easy to navigate app, almost everything works, except debit card rewards. Haven’t been able to view my rewards point balance in over a year.

Ease as