Great service
I own a small rapidly expanding electrical contracting company. Customer base helps me stand out from my competitors with reasonable prices and justifiable prices. The customer service rep Vincent is great.
Description
CustomerBase provides the most powerful small business software that is used by thousands of business owners to manage sales, operations, reputation management, and customer service. Send invoices, schedule and dispatch your employees, create estimates, generate reviews and accept payments all in one software app.
CRM Highlights:
‣ All sms and email messaging with customers is tracked and completed within the app
‣ Record phone calls between employees and customers to improve service
‣ CRM to keep track of customer records and history
‣ Send customers a text message to let them know you're on your way
‣ Get customer sign-off with signature approval
‣ Share custom forms and checklists with your customers to show off what was done
‣ Allow customers to pay invoices and book new work online
Payment Processing:
‣ Get paid in-person and on-site with our credit card reader or manually enter payment info
‣ Get paid even faster with online with sms/email and in-app payment processing
‣ Analyze payment performance insights within the app
‣ Book jobs from your website, over the phone, on google, on facebook, and more
‣ Customers can approve estimates and invoices online
Scheduling and Job Management:
‣ Drag and drop calendar editing
‣ Dispatchers organize jobs and book jobs for employees
‣ Update employees on job modifications via push and sms notifications on their phones
‣ Dispatchers optimize routes to be efficient with employee schedules
‣ Take notes on the job, add photos, track expenses, update invoices until the job is complete
Small Businesses We Service:
CustomerBase is used by many industries including:
‣ appliance repair
‣ carpet cleaning
‣ cleaning
‣ contracting
‣ handyman services
‣ HVAC
‣ landscaping
‣ lawn care
‣ painting
‣ pest control
‣ plumbing
‣ pressure washing
‣ window cleaning
‣ and over 30+ more
Additional Features:
‣ Import job history
‣ customer database
‣ price list import and customization
‣ Sync job data
‣ reconcile payments and invoices via Quick books Online
#1 in Customer Support:
‣ Our support team is recognized as the best in the business by small business owners time and time again.
‣ We are always here to help with phone support and email support.
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CRM Highlights:
‣ All sms and email messaging with customers is tracked and completed within the app
‣ Record phone calls between employees and customers to improve service
‣ CRM to keep track of customer records and history
‣ Send customers a text message to let them know you're on your way
‣ Get customer sign-off with signature approval
‣ Share custom forms and checklists with your customers to show off what was done
‣ Allow customers to pay invoices and book new work online
Payment Processing:
‣ Get paid in-person and on-site with our credit card reader or manually enter payment info
‣ Get paid even faster with online with sms/email and in-app payment processing
‣ Analyze payment performance insights within the app
‣ Book jobs from your website, over the phone, on google, on facebook, and more
‣ Customers can approve estimates and invoices online
Scheduling and Job Management:
‣ Drag and drop calendar editing
‣ Dispatchers organize jobs and book jobs for employees
‣ Update employees on job modifications via push and sms notifications on their phones
‣ Dispatchers optimize routes to be efficient with employee schedules
‣ Take notes on the job, add photos, track expenses, update invoices until the job is complete
Small Businesses We Service:
CustomerBase is used by many industries including:
‣ appliance repair
‣ carpet cleaning
‣ cleaning
‣ contracting
‣ handyman services
‣ HVAC
‣ landscaping
‣ lawn care
‣ painting
‣ pest control
‣ plumbing
‣ pressure washing
‣ window cleaning
‣ and over 30+ more
Additional Features:
‣ Import job history
‣ customer database
‣ price list import and customization
‣ Sync job data
‣ reconcile payments and invoices via Quick books Online
#1 in Customer Support:
‣ Our support team is recognized as the best in the business by small business owners time and time again.
‣ We are always here to help with phone support and email support.
Screenshots
CustomerBase FAQ
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Is CustomerBase free?
Yes, CustomerBase is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is CustomerBase legit?
Not enough reviews to make a reliable assessment. The app needs more user feedback.
Thanks for the vote -
How much does CustomerBase cost?
CustomerBase is free.
-
What is CustomerBase revenue?
To get estimated revenue of CustomerBase app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Germany yet.
Ratings History
CustomerBase Reviews
Great app that made life easier
Once I got everything set up with my account manager over the phone. It really made me realize how difficult I made thing for myself. The customization for the entire app and using what helped me out with my business really made me a believer. Id suggest anyone to try it out if you want to save some money on transaction fees too. Got a good deal
Great app and better features!
This app has made my business bookings and payments seamless and easy! I’ve used many other platforms and this one is the best of all of them. My favorite thing about it is the QR code payment processing. My clients love it!
Super easy to use
This app changed the way I run my business. It’s so easy to use and I am so much more efficient with my time. The support team is also super friendly and their response time is great! I would recommend this app to anyone running a small business not only do you save money but you are more efficient as a business owner.
Best CRM for managing my business
I tried about every crm software out there and CustomerBase is by far the best in all areas. The lower credit card processing fees, the ability to integrate booking to my website and manage bookings across all my team, tasks for the business, text messages and emails into the business, outstanding invoices, easily send out paylinks for customers to pay from their phones and a bunch of other features. Top app out there for businesses. Thank you!!
Go to business app
This app has saved my life! The scheduling is extremely easy and has made me managing my day a breeze. Payment processing is fantastic i came from square and it is definitely a step up
Store Rankings
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CustomerBase Installs
Last 30 days
CustomerBase Revenue
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App Info
- Category
- Business
- Publisher
- Business Solutions
- Languages
- English
- Recent release
- 1.5.90 (5 months ago )
- Released on
- Mar 20, 2021 (3 years ago )
- Also available in
- United States, Peru, India, Italy, South Korea, Kuwait, Kazakhstan, Lebanon, Mexico, Malaysia, Nigeria, Netherlands, Norway, New Zealand, Israel, Philippines, Pakistan, Poland, Portugal, Saudi Arabia, Sweden, Türkiye, Ukraine, Vietnam, South Africa, Germany, Argentina, Australia, Azerbaijan, Belgium, Brazil, Canada, Switzerland, Chile, China, Colombia, Czechia, United Arab Emirates, Denmark, Algeria, Ecuador, Egypt, Spain, Finland, United Kingdom, Greece, Hong Kong SAR China, Hungary, Ireland
- Last Updated
- 2 weeks ago