CVEC Fiber

Two issues happening over the last five days. One is I was listed as the primary admin, now has me listed as secondary. I don’t know how this changed. Second is I got alerts that the experience IQ and protect IQ were installed, but under the my network services tab, I get prompted. It says that there are no services installed. I already called CVEC, and I got a ticket issued for what’s going on. Once the issue is fixed I will adjust the rating. Thank you. *Edit: Update - going from bad to worse. Now the app keeps saying I’m disconnected. Started sometime early warning of December 20. Please fix.

My installer Justin was amazing. He was in and out in less than an hour and fulfilled all my questions.

Super slow. Only thing this app can do is pop out this message: App is unable to connect at this time. Please try again and if problem persists please contact your Service Provider.

This app is very new in its development lifecycle. CVEC staff has no experience or expertise in order to address issues. Example: only create one app account for the household. Devices can only be associated with one account. Devices cannot be transferred to existing accounts.

Pretty good so far. No lagging

I and in the IT field. This app does everything I need it to.

We love CVECfiber - smooth, fast service and even better customer service. The app is easy to use!!

I had Hughes net it sucked slow. You could know watch a movie phone we’re slow .than God we got a good fast internet