CW Mobile Banking

This is the worst banking apps I have ever used. It wonky and confusing. Not years friendly at all. I like CW credit union but OnPoint and Mid Oregon both have smooth very user friendly apps compared to the CW app. One issue I have right bow is I want to make my CW credit Card payment from my checking it account. My checking account is in the app but it says I need to add my routing number. So my CW checking account I want to use to pay my CW credit card doesn’t have my CW routing number. I can add that but then I need to wait 5 days it says before I can use it to make payment even though all the accounts are in my CW app and are CW accounts. Previously I had to add my CW credit card number to the app. My CW accounts should just automatically be in the CW app.

Wish they never switched to the new app. Old one was great. This one doesn’t work. Can’t transfer money between accounts. Super frustrating.

I've reinstalled, updated, tried reporting the issue. You cannot access anything from the app other than banking info. I needed to message support today but could not. By tapping on the three bars in the top right corner, It instantly closes the app every single time.

The app is useful and I m grateful for that. However there is an ongoing issue with the drop down menu in the app where the app force closes instead of allowing me to access the drop down menu normally found when you touch the three bars in the top right corner. I have asked a representative via phone call to the bank to submit a ticket to I.T. to have the issue corrected. However the issue has continued and gone unaddressed by the Credit Union’s I.T. Department. We will see if a review concerning the matter encourages action.

Great

You folks knocked it out of the park this time when you upgraded the CWCU app it’s the “BEST ONE YET”just love everything about it even works great when I have a weak signal or even when I only have one bar,it evens works when I’m in areas where in the past that I was unable to get a good signal, like in metal building, as long as there is a door open ( big or small ) it works!! Thanks so much.also being able to move money around at a moments notice, like very last minute has been really helpful especially for someone on a fixed budget, haven’t tried the digital check deposit yet but plan to in the near future and if that works as well as the rest of the you’ll have a customer for life!! Great job to you all!! Jscruton61

Easy to figure out and use. I’ve done all my banking remotely for years now. Good job on the phone ap.

I appreciate the new upgrade. Honestly still getting used to things. Thank you for working on making banking better

If your using bill pay these guys are now sending a check to the merchant via mail, the money doesn’t get pulled until the merchant cash’s the check. Absolutely ridiculous, once the check is cut you should take my money, if I wanted to write a personal check and send it I just do it my self it’s 2023. Will never be using bill pay again.

Easy access and user friendly. So far😉