Danalock

Awful app, cannot open my door anymore. Takes a minimum of 5 minutes to even acknowledge I’m outside the building so I can unlock the door. Do not recommend.

I’ve tried running the calibration many times but when I lock the door through the app, it locks but shows as unlocked. The only way to show it as locked is to manually lock it. So now when I’m out of the house it shows as my door is unlocked, not ideal for my piece of mind.

Seems to work well but doesn’t have the widget functionality of the old app, which made it really easy to unlock with a single swipe from your Lock Screen.

I join the other dissatisfied customers who are very unhappy about the removal of this function which I had used every day. Before the update of the software I was even unable to lock the door without a key for some reason which was hardly the reason I bought the lock. It is a real shame that a good lock should be spoilt by inadequate software.

Echoing other comments, the removal of this capability is a huge mistake. I have not upgraded my firmware as a result, which concerns me. I am also having calibration issues, constantly reporting jammed in HomeKit, which would probably be fixed with new calibration methods in the new firmware. Now considering alternative locks.

I WANT TO GIVE THIS ZERO STARS, BUT IT WONT ALLOW IT This is the worst app ever. Auto Unlock doesn’t work. In fact, it doesn’t even allow me to lock or unlock my door at all, and as for getting rid of twist assist, don’t even get me started As soon as humanly possible, I will be getting rid of this lock, and will tell anybody and everybody to NEVER purchase a Danalock.

I once praised the Danalock for its functionality but unfortunately this brand has now ended in my book and the new chapter with Nuki has started. Unfortunately they made the most ludicrous decision to remove twist assist which basically means needing your phone to unlock while inside!

The decision to remove twist assist feature will kill this lock off.

Like others who have commented the twist assist feature is one I use, oh EVERY TIME I OPEN MY DOOR FROM INSIDE MY HOME. Why on earth would you disable this? Please do not say it’s easier to twist my lock more than 2 full revolutions to open it now. Very poor customer service and a good reason to ditch this lock that now provides 50% of the functionality that I originally purchased it for.

It’s clear from all the unhappy customers that it wasn’t a good idea to remove this functionality. Please add back in as a lot of us bought the device for this feature and it now no longer exists. I am wondering whether there is a trades description act issue here!!!