del Lago Casino

Can’t sign in with app

Cant even log in “bad response from patron server”

Can’t find any perks that are earned. Maybe not looking in right area. Shows my card, drawings and money on my card. Not gifts, dates, and free buffets , etc. guess I’m looking as can’t find my mailer !!!

Hate app removed several features. Used previous app to check win/loss, not available. Can’t check up to date points, not available. No games.

Lousy upgrade

This new app is terrible! You can’t see your dining offers, free play offers, prize giveaways, or win loss statement, etc. like the old app! Please give us access to the old app and rethink the upgrade to the new one!!!!

This new app is absolutely horrible...besides taking away the games to play, only being able to see your one next available promotion stinks. Don’t like how you only have access to your own information. I used to look up information for my friend who does not have a smart phone and now that is not an option unless I am missing something...please bring back the old app

First of all, kudos for making an app that isn’t just a mobile website. Your old “app” was basically that. So it’s more esthetically pleasing, yes. It’s faster and doesn’t crash on you. Plus some information you don’t need to keep signing in all the time. That’s a plus. BUT...... the fact that I can’t see what gifts are being given away is a huge negative. The dining credits, the gifts, there’s barely any information. What you did was make the app more pretty but took away anything useful on it. Please, BRING SOME USEFUL PLAYER PORTAL INFORMATION INTO THIS APP!!!!!! Or at least don’t disable the old app until you get your act together.

This app is awful. Missing all my information. Return to original.

The new app is very user unfriendly! All my dining offers have disappeared and very confusing to navigate. Give us back the old one!!!