Delighted

Manage Surveys Analyze Results

Published by: Delighted
Downloads
Revenue

Description

Keep a pulse on customer experience wherever you are with the Delighted app. Securely sign in to your account, scroll through real-time customer feedback, and add notes to specific customer records for follow-up.
Use the Delighted app to:
• Add Widgets to your home screen or lock screen to show chosen CX metrics
• See your current NPS, CSAT, CES, or 5-star score at a glance
• Understand your score breakdown with the score bar
• Tap any response to see its full details like scoring, properties, and notes.
• Share responses with your team to take action
• Enable Push Notifications on new responses
The Delighted app is a free resource for Delighted users, in addition to the Delighted Kiosk app for in-store feedback collection. Once you download the app, enter your login credentials to start viewing survey data on the go. The app fully supports users with 2-step security turned on.
About Delighted:
Delighted by Qualtrics is the fastest and easiest way to gather actional customer, product, and employee feedback. Trusted by thousands of organizations, Delighted is the self-serve experience management platform of choice for the world’s top brands. Create and send surveys in minutes, no technical knowledge required.
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Delighted FAQ

  • Is Delighted free?

    Yes, Delighted is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Delighted legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

    Thanks for the vote

  • How much does Delighted cost?

    Delighted is free.

  • What is Delighted revenue?

    To get estimated revenue of Delighted app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Netherlands yet.
Ratings History

Delighted Reviews

Access to my critical customer data on the go

VoIPGuy888 on

United States

I love using Delighted to survey my customers and track their health via NPS. Unfortunately if a customer reported an issue in the survey, I wouldn’t see it if I wasn’t on my laptop. Now I can check on surveys and see my overall score at any time. Data syncing works great and I can even submit comments to track customer follow-up with my team members. Thanks Delighted- this is an awesome app!

Limited Functionality

maximooz on

United States

Was expecting more than being limited to just the last 30 day NPS score. No filtering of responses - just one endless scroll of survey feedback. App very lacking and undoubtedly recommend accessing account through mobile web instead.

Great! Please add tags.

techspection on

United States

Great to have this with me everywhere I go. Please add the ability to tag survey responses from the app.

Store Rankings

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Keywords

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App Info

Category
Business
Publisher
Delighted
Languages
English
Recent release
2.6 (3 months ago )
Released on
Dec 15, 2018 (6 years ago )
Last Updated
1 week ago
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