after downloading the app and inputting all your info you cannot do anything that might be deemed useful… you cannot save your tracking info in the tracking search - nor can you do anything like add a safe place for parcels etc in the home section .. it seems to be a completely useless app. It was far easier to amend my delivery through the link sent to me via a standard DPD text message.

That’s 15 minutes of my life I won’t get back: tried to set up the app, only to find that on the final section for your address only “County” options are for the island of Ireland, and you can’t fill in manually. I live in England. Thanks for nothing.

Claims to be a Uk app but only allows Irish county addresses so useless. Completely out of kilter with DPDs usual efficient service

I can’t enter my address? why? I live in Devon but the ONLY options for the county field are all in Ireland - a pathetic and poorly designed/tested app Developers must all be still in school, it’s a load of rubbish so doesn’t speak volumes for the company either - uninstalling

I downloaded the app on the promise that I’d “never miss a delivery again”, so as to get real-time alerts about deliveries. I then puzzled for ages over the app because it didn’t seem to remember the tracking number I’d entered in the “My Parcels” section. It turns out that in order to use the app, you have to (i) know in advance that the supplier is going to use DPD - usually they don’t tell you in advance; (ii) include your Parcel Wizard membership number as a line of your address when placing your order with that supplier. This is all just too complicated so I’ve deleted the app. There must be an easier way of offering alerts than this!

Completely useless

This has to be the poorest put together app. The details required don’t match up to what the delivery driver leaves you, when you miss the delivery. The App asks for two references, the “sorry we missed you” card that was left has 1. Go figure!

Do not download this app. It simply does not work. I uninstalled it and went via the website link. DPD have a new version.

I tried to register but the app won’t accept a mobile number. I get an internal error expecting ?expecting “,” or “}” at character 158 The app is useless if you can’t register!!

You register an account, fill in all your details then realise you can’t actually use it to track your parcel 🤣